Dedicated Fleet Manager

TMC Transportation • Alvarado, MN

2d

About The Position

The Dedicated Fleet Manager uses coaching and leadership skills to manage dedicated drivers and achieve company goals. These include meeting pickup and delivery requirements, maximizing revenue and driver productivity, retaining drivers, and maintaining an excellent safety record. The role coordinates driver assignments and dispatch, supports drivers, addresses performance and operational issues, and ensures company policies and safety practices are followed.

Requirements

• Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or a related field.
• Fluency in computer applications and keyboard proficiency.
• Ability to function in a fast-paced work environment and tolerate stress.
• Ability to plan and organize, attention to detail, and strong problem-solving skills.
• Excellent interpersonal skills, including good listening skills.
• Courteous yet assertive telephone personality.

Nice To Haves

• Four-year degree in Transportation and Logistics is preferred.

Responsibilities

• Review driver check calls to determine driver locations and estimated delivery times.
• Receive load assignments from Customer Service and review them for appropriate driver work assignments.
• Dispatch loads to drivers, providing load information, loading instructions, directions, routing, and fuel information.
• Contact customers to obtain directions and schedule loading or delivery appointments as needed.
• Notify Customer Service of issues or changes that could affect customer expectations or load assignments.
• Promote safety throughout operations, including dispatching loads in accordance with drivers’ hours of availability.
• Support driver retention by understanding driver requirements and preferences, monitoring whether those requirements are being met, and keeping drivers informed and motivated.
• Identify, track, and resolve performance issues through driver evaluations and driver route and hold meetings.
• Resolve driver conflicts, problems, and requests related to home time, pay, equipment, and load assignments.
• Ensure awareness of and enforce company policies.
• Maintain records concerning driver performance and productivity.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level