Decoration Den Lead

Greyson Clothiers•Detroit, MI

1d•Onsite

About The Position

The Greyson Decoration Den Lead oversees the performance and continued development of Greyson’s in-house Detroit decoration facility. This hands-on role owns the end-to-end operation—from receipt of blank goods through decoration, quality assurance, and shipment—with accountability for safety, quality, service, cost, capacity, and team performance. The Lead will run a fast-paced operation supporting wholesale and direct-to-consumer channels and build the practices, team, and infrastructure required for growth. This role reports to the VP of Production.

Requirements

Minimum of 8 years of progressive experience in apparel manufacturing, production, decoration, fulfillment, or facility operations, including significant leadership responsibility.
Demonstrated success leading a fast-paced production operation with accountability for people, quality, service, cost, and output.
Strong production-planning and operational-management capabilities, including experience with capacity planning, inventory control, material planning, quality management, equipment maintenance, logistics, and changing production priorities.
Proven ability to recruit, train, develop, and manage hourly production teams while establishing clear expectations, accountability, and effective cross-functional collaboration.
Demonstrated experience developing standard operating procedures, productivity benchmarks, performance dashboards, cost analyses, and continuous improvement initiatives.
Strong analytical, problem-solving, and communication skills, with the ability to translate operational data into sound decisions and clear recommendations for production teams and executive leadership.
Experience with work-management, production-tracking, ERP, or manufacturing systems; advanced proficiency with Monday Work Management is strongly preferred.
Proficiency in Adobe Illustrator and/or Photoshop, with a working understanding of how to review and validate print-ready artwork for direct-to-film transfer, including file format, resolution, color, sizing, and other production requirements.
Highly organized, detail-oriented, and comfortable maintaining hands-on involvement in day-to-day facility operations.
Must be based in the Detroit area and able to work on-site daily.

Nice To Haves

Bachelor’s degree in Operations Management, Supply Chain, Manufacturing, Engineering, Business Administration, or a related discipline preferred; equivalent relevant experience will be considered.
Experience within apparel decoration, embroidery, direct-to-film transfer, screen printing, heat application, apparel manufacturing, or a related field strongly preferred.

Responsibilities

Own the complete workflow from receipt of blank goods through decoration and shipment; translate demand and priorities into production plans, staffing schedules, and capacity requirements that achieve delivery dates while balancing productivity, quality, cost, and service.
Establish productivity standards and standard operating procedures across embroidery, direct-to-film transfer, heat application, and other decoration methods; continuously improve workflows, equipment utilization, labor allocation, facility layout, and automation.
Own performance reporting and a monthly dashboard covering capacity, throughput, on-time completion, labor productivity, cost per unit, quality, rework, order accuracy, risks, and opportunities.
Develop reliable production cost models and initiatives that improve the cost effectiveness of in-house decoration compared with external contract decorators.
Own and optimize Monday Work Management boards and workflow automations, maintaining accurate real-time visibility into order status, priorities, quantities, and completion dates.
Partner cross-functionally to resolve incomplete order information, garment availability, artwork or decoration questions, and other constraints.
Oversee inbound transfers, outbound shipments, inventory accuracy, and procurement of thread, backing, transfer materials, packaging, and other production supplies.
Establish and enforce quality standards for all decoration methods, including inspection requirements, approved samples, defect criteria, root-cause analysis, and corrective actions.
Oversee equipment maintenance, service coordination, and preventive-maintenance programs to minimize downtime and protect production capacity.
Maintain a clean, organized, safe, and professional facility in accordance with company policies and applicable workplace requirements.
Lead, develop, and hold accountable the facility team, including responsibility for workforce planning, scheduling, training, performance management, and organizational development.
Partner with Human Resources and Production leadership to recruit and onboard employees as required to support business growth and evolving production needs.
Evaluate new equipment, technologies, decoration capabilities, and external service providers that could improve quality, capacity, speed, or cost.
Develop contingency plans and qualified external decoration capacity to support demand surges, specialized capabilities, and business continuity.
Own the operational planning and execution required to scale the facility, including recommendations regarding space, equipment, technology, staffing, workflow, and capital investment.
Support the evaluation, planning, and implementation of future facility expansion or relocation initiatives.