Deckhand

Hornblower Group Inc.•Niagara Falls, ON

3d•Onsite

About The Position

The Deckhand assists in the operation of Transport Canada inspected passenger vessels in the Niagara Gorge in a manner that ensures the safety and security of the crew and passengers, enjoyment of the passengers, and respect for the environment. This position takes pride in their appearance and has superb guest service & communication skills. A flexible schedule is a must as schedules include evenings, weekends and holidays.

Requirements

O.S.S.D. or equivalent as recognized by the Ministry of Education
Relevant Marine Emergency Duties training certificate (training provided)
A positive attitude and good work ethic
Ability to reach, bend, stoop, wipe, push, pull, move, or lift up to 45 pounds (20 kilograms)
Walk, stand, sit, and work in all types of weather conditions for extended periods
Continually and repeatedly perform functions indoors and outdoors
If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)

Nice To Haves

Fall Arrest Training an asset
Confined Space Training an asset
customer service skills
foreign language knowledge
prior experience in the marine environment

Responsibilities

Prepare vessels and floating docks (stages) for daily operations
Accountable for mooring lines during vessel maneuvers and alongside the dock
Watch for safety and security of passengers and crew
Perform safety functions as per the muster list, Safety Management System, and as otherwise assigned
Familiar with emergency gear, deck gear, and vessel emergency plans
Maintain clean workspaces including restrooms, common areas, floating docks (stages), and gangways throughout the day, at the beginning and the end of shifts
Engage with passengers and answer questions regarding Niagara Falls and Niagara attractions
Participate in daily training talks and emergency drills
Assist with medical and security issues
Work on the land, floating docks (stages), and vessels
Assist with gangway positioning
Assist with passenger embarkation and disembarkation
Role model safe working practices, good customer service and professional behaviour
Report safety concerns and deficiencies regarding the vessel, stages, or any other on-site equipment to their Mate, Captain, or on-duty Marine Manager
Assist in vessel maintenance as required
Support Facilities, F&B, Guest Experience, and all other departments as required
Adhere to all health and safety regulations
Work with a safety mindset by following all safety policies, procedures, and safety measures (i.e. PPE). Identify and bring forward risks, hazards, and opportunities on the job. Actively participate in health and safety in the workplace
Maintain a neat, clean, and well-groomed appearance (refer to appearance standards in employee handbook)
Report to work on time and for all scheduled shifts
Understand all Niagara City Cruises’ policies and procedures relating to the employee’s role within the company
Complete any other duties as assigned