Decision Support Specialist (Power BI & Tolling Systems)
Agama Solutions•Ocoee, FL
•Onsite
About The Position
This is an intermediate professional role focused on report development, data visualization, and operational analysis. The specialist will work on multiple projects of moderate complexity, providing insights that drive operational and strategic decisions. This role may also involve coaching junior staff on BI tools and best practices.
Requirements
- Bachelor's Degree in Computer Science, Information Systems, Data Analytics, or related field; or equivalent work experience.
- Minimum 3 years of experience in business intelligence and reporting tools, with strong proficiency in Power BI.
- Experience in data modeling, dashboard design, and performance optimization.
- Power BI expertise (report development, DAX, Power Query, data modeling).
- Knowledge of toll lane theory of operation and basic troubleshooting.
- Familiarity with Linux command usage and server support.
- Basic SQL query writing skills.
- Proficiency in Excel (including macros, Visual Basic, Pivot Tables), MS Word, and PowerPoint.
- Experience with network and system management tools (e.g., CA Unicenter, Orion).
- Strong analytical skills for trend identification and root cause analysis.
Nice To Haves
- Familiarity with tolling or transportation systems preferred.
Responsibilities
- Report development
- Data visualization
- Operational analysis
- Providing insights that drive operational and strategic decisions
- Coaching junior staff on BI tools and best practices
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
