Decarbonization Programs Intern

Silicon Valley Clean Energy Authority • Sunnyvale, CA

3h • Hybrid

About The Position

Under the Senior Programs Specialist's direction, the Decarbonization Programs Intern will provide support for two of SVCE’s decarbonization programs: Home Rebates and E-Bike Rebates. These programs are designed to offer rebates to residential customers to switch from fossil fuel home appliances or vehicles to zero-carbon electric appliances (e.g., heat pumps) or modes of transportation (e.g., e-bikes). These programs align with SVCE’s mission, which is to reduce dependence on fossil fuels by providing carbon-free, affordable, and reliable electricity and innovative programs for the SVCE community. Rebate programs require program design, setup, marketing, implementation, and routine monitoring and evaluation. The Home Rebates program was launched in 2022 and is SVCE’s longest running program. It has helped partially or fully electrify more than 3,500 customer homes and paid out more than $10 million in rebates. The E-Bike Rebate program is new and is still in the initial stages of research and development, with a target launch date of Fall 2026. The Decarbonization Programs Intern position will support database management, rebate processing, and program analysis for the Home Rebates program. The intern will also help with program design and pre-launch support for a new E-Bike Rebate Program. Through the tasks outlined below, the Intern will have an opportunity to gain hands-on experience with implementing and analyzing a well-established customer program and also benefit from using their creativity and outreach skills to support setting up a new program.

Requirements

• Intermediate/advanced experience with MS Excel
• Knowledge of data analysis and statistics
• Strong interpersonal skills and experience collaborating with internal/external stakeholders.
• Appropriate and professional in-person, telephone, and e-mail etiquette.
• Ability to work independently, as well as coordinate or participate in team efforts.
• Strong presentation skills.
• Efficient project and time management.
• Undergraduate, graduate, or post-graduate in good academic standing at an accredited university or college, studying environmental science, environmental engineering, environmental studies/policy, sustainability, data science, or a related discipline.
• Valid California Class C driver’s license required.

Nice To Haves

• Familiarity with residential building and transportation electrification technologies.
• Experience building reports and dashboards in a Salesforce CRM or a demonstration of relevant completed courses, such as Salesforce’s trailhead academy.
• Strives to achieve excellent competency in SVCE’s core competencies – collaboration, effectiveness, continuous learning, and stakeholder service.

Responsibilities

• Processes weekly Home Rebate reports to enable timely payments to customers.
• Fulfills data and invoice requests for SVCE’s internal and external stakeholders.
• Coordinates improvements to SVCE’s Salesforce and Rock Rabbit databases and shares best practices with SVCE staff. Troubleshoots issues with staff or vendors as they arise.
• Supports pre-launch of the E-Bike Rebates Program, including developing research questions, survey questions, application forms, and program rules.
• Support the recruitment and education of local e-bike retailers in preparation for the E-Bike Program.
• Collaborate with SVCE’s Marketing team to promote the E-Bike Rebates Program to residential customers.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree