Debt Negotiator / Debt Collector

Resolv.Global
Onsite

About The Position

We are seeking a highly motivated and results-driven Debt Negotiator to join our high-performance team. In this role, you will be responsible for managing assigned accounts and negotiating debt settlements with creditors, including banks, collection agencies, and law firms. You will play a critical role in helping resolve outstanding consumer debts by securing favorable settlement terms, payment arrangements, and deadlines. This position requires strong negotiation skills, persistence, and the ability to build professional relationships while maintaining compliance with applicable regulations. Success in this role comes from your ability to meet performance targets, communicate effectively, and approach each account with both strategy and professionalism.

Requirements

  • Proven experience in debt collection, negotiation, or settlement
  • Knowledge of U.S. debt collection laws and regulations
  • Strong negotiation, communication, and closing skills
  • Results-driven and comfortable working with performance targets
  • Proficient in Microsoft Office and CRM/database systems
  • Detail-oriented, organized, and professional

Responsibilities

  • Manage a portfolio of assigned accounts and assess outstanding debts
  • Initiate and maintain communication with banks, collection agencies, and legal representatives
  • Negotiate settlement offers, repayment terms, and payment schedules
  • Build and maintain professional relationships with creditors
  • Accurately document account updates and maintain internal records
  • Escalate complex or uncooperative cases as needed
  • Ensure all activities comply with client guidelines and relevant regulations
  • Consistently meet or exceed daily, weekly, and monthly performance targets
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