Debit Card Specialist (Full Time) - Lubbock, Ave. Q

PROSPERITY BANK•Lubbock, TX

3d•Onsite

About The Position

Responsible for all operations associated with Debit Cards, Internet Banking, and ACH (Automated Clearing House) origination and receiving. Primary focus on Debit Card operations.

Requirements

High School Diploma or equivalent
Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10-key, typing, etc.
General knowledge of compliance and regulations procedures.
Well organized.
Ability to operate related computer applications and related business equipment.
Ability to wear headsets.
Attention to detail.
Ability to maintain an effective and efficient workflow.
Ability to apply logical or scientific thinking to define problems, collect data establish facts, and draw conclusions.
Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage.
Able to perform very simple algebra.
Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.

Nice To Haves

Banking experience preferred but not required.

Responsibilities

All associated debit card maintenance.
All related activities/efforts in mitigating debit card fraud.
All related debit card disputes.
Fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations.
Process and balance transaction entries.
All associated posting and reconciliation duties are performed timely and accurately.
Monitor the department’s support email box and assist banking centers via telephone support.
Assist with debit card issues, requests, and other Electronic Banking needs.
Cross train with other department associates for other various duties as assigned.
Resolve more complex issues presented to the department.
Be able to complete given projects with minimal supervision.
Serve as backup for day-to-day peer processes.