Dean of Students - Student Completion (Reg FT)

Community College of Allegheny County (CCAC) • Pittsburgh, PA

42d • Onsite

About The Position

This position serves as the lead administrator for student engagement, student success, student advocacy or student completion initiatives. Provides strategic vision, leadership, and direction for the implementation and effectiveness of services, resources, and activities designed to support successful navigation of students throughout their college experience at CCAC.

Requirements

• Master’s degree in student services administration, educational administration, management or closely related field required.
• Minimum of five (5) years of progressively responsible experience in enrollment and retention management and, student success, student advocacy, student engagement, and/or student completion preferably for a multi-campus college.
• Minimum of three (3) years of recent experience providing supervision and leadership to student services staff, preferably within a community college environment.
• Demonstrated experience in research and the use and application of data and technology to achieve college outcomes and goals.
• Valid driver’s license and reliable transportation are required.
• Excellent customer service skills.

Nice To Haves

• Doctorate degree in related field is preferred.

Responsibilities

• Provides leadership for development and implementation of policies, programs, and student support services in assigned strategic areas of responsibility.
• Ensures consistent implementation of the student experience across the college.
• Sets standards and direction for inclusive initiatives, programs, and services that contribute to student learning and student success within approved budget guidelines.
• Works with the student affairs staff, student groups and other members of the College community in developing extracurricular programming assuring integration with the academic life of the institution and encouraging student personal growth and development.
• Collaborates with and facilitates initiatives with college-wide stakeholders, including academic leadership, key administrators, faculty and staff.
• Provides leadership in and is responsible for the development, implementation and evaluation of policies and regulations pertaining to student engagement and student services.
• Assists in coordinating student services assessment activities.
• Receives and responds to referrals from faculty or students in need of basic needs, academic support assistance and/or personal counseling.
• Engages the external community in learning about CCAC by participating in community activities in leadership positions.
• Establish and manage multiple priorities that drive outcomes in a fast-paced, complex work environment.
• Provide direct supervision, leadership and professional development support for assigned staff and program areas.
• Prepares the capital and operating budget proposals for submission to the Associate Vice President of Enrollment Services and Student Affairs.
• Performs other duties as required or assigned.
• Leads and directs efforts of the Student Completion team to guide and support students through the completion of their program of study or established goals.
• Supervises and provides college-wide coordination of functions associated with student completion (Academic Advising, ACT101, KEYS, and Career Services and Job Readiness).
• Serves as co-lead and manages affiliated technology including, but not limited to, customer relationship management system (i.e., Navigate360, Modern Campus, Student Planning, Maxient, and Signal Vine).
• Streamlines and ensures consistent completion processes, policies and initiatives that align with other student affairs departments and instruction to maximize completion results.
• Provides leadership and direction for the development and consistent implementation of completion initiatives that support the college’s strategic plan.
• Uses data analysis and business intelligence to develop completion strategies and inform the College’s completion planning.
• Effectively collaborates with Enrollment Management, Student Engagement, Student Success and Student Advocacy teams, administrative leaders, faculty and staff.

Benefits

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager