Dean, Learning Commons

Tarrant County College District•Madison, WI

2d•Onsite

About The Position

The Dean of Learning Commons is a leadership position requiring a highly motivated leader with the ability to deliver a high level of interactive customer service, as well as develop and maintain collaborative relationships inside and outside of the College. The successful candidate will have a record of prioritizing effectively, proactively solving problems, managing multiple projects simultaneously with high levels of accuracy, and achieving goals within or ahead of established time frames. The position serves the staff, faculty, and students at Tarrant County College by providing leadership in the implementation and ongoing activities associated with the Learning Commons, which is comprised of library services, supplemental instruction, maker-based, and discovery experiences, learning support, and other academic resources.

Requirements

Master's degree from an accredited institution
Six (6) years of leadership/administrative experience in a setting with integrated learning services, including technology, learning support, library services, instruction, and/or information resources
Three (3) years of experience supervising direct reports, including assigning work, managing performance, coaching employees, and supporting employee development

Nice To Haves

Master's degree in Library Sciences and Information Sciences, Educational Technology, Instructional Technology, or Curriculum and Instruction
Doctorate from an accredited institution in a field relevant to teaching and learning, STEM education, learning technologies, information science, student success, or a related discipline
Five (5) years of supervision and management experience in an educational setting with responsibility for using various academic technologies or tools, to include evaluation, selection, implementation, and maintenance as it relates to processes, efficiencies, and assessment of the work in integrated learning support environments (Learning Commons)
Five (5) or more years of progressively responsible leadership, supervision, or management experience in higher education, including at least two (2) years in a role such as department chair, academic dean, learning-support leader, or comparable academic administrative position
Three (3) or more years of experience collaborating with faculty or academic departments to develop, implement, or evaluate curriculum-connected tutoring, supplemental instruction, embedded academic support, information or digital literacy, learning technologies, or related student-success initiatives
Three (3) or more years of experience using student success data, program assessment, or learning outcomes to evaluate academic support or instructional programs and drive improvements in course success, persistence, completion, or student engagement
Three (3) or more years of experience evaluating, implementing, or managing learning technologies, digital resources, artificial intelligence tools, makerspace technologies, or other emerging instructional resources in a higher education environment
Two (2) or more years of teaching or direct instructional experience in higher education, preferably in STEM, mathematics, technical, applied science, or career and technical education disciplines
Teaching experience in the community college/higher education setting
Experience in leveraging or curating technology resources to support students who utilize academic resources remotely or those enrolled in online courses
A track record of successful leadership in integrating access, equity, and student success practices in learning support environments
Skilled in delivering high-quality customer service and building effective interpersonal relationships, including strong listening, verbal, and written communication skills
Skilled in using computer applications and enterprise systems, including the Microsoft Office suite and the Microsoft 365 platform
Ability to work effectively both independently and as part of a team in collaborative environments, engaging with faculty, staff, and external stakeholders
Ability to identify routine issues and escalate non-standard problems using established procedures in a fast-paced work environment
Ability to review basic information and follow policies, procedures, and guidelines when completing assigned tasks
Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations
Ability to maintain a high level of diplomacy and tact, ensuring confidentiality and discretion with sensitive and confidential information
Ability to understand, interpret, and retain complex technical material, policies, procedures, contracts, proposals, charts, graphs, analyses, etc.
Ability to prepare clear, concise, grammatically correct reports, letters, and proposals about technical matters
Exhibit superior written, verbal, and interpersonal communications skills, excellent listening skills, as well as strong organizational skills
Ability to conduct classroom and one-on-one training; describe key accomplishments in cutting-edge learning commons environment

Responsibilities

Oversees the day-to-day operations related to the Learning Commons and supervise the area managers, including the management of employee performance and conduct issues, annual performance evaluations, and conflict management
Interacts with students in the Learning Commons in ways that promote and enhance a growth mindset regarding student learning and model such behavior consistently for faculty and staff
Generates reports to meet institutional needs and grant requirements; prepare and manage annual budget for the Learning Commons; maintain accurate records regarding expenditure and equipment inventories; review operations on a periodic basis to optimize cost-effectiveness
Prepares and delivers presentations to communicate to the College community about the Learning Commons role and its capabilities
Strictly honor the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal and college regulations, policies, and procedures
Provide service excellence through courteous, informed, accessible, and professional engagement
Keeps informed on advancements and changes in the field of student learning, librarianship, and higher education academic support services
Creates a dynamic and innovative Learning Commons environment based upon current research and emerging or best practices
Provides leadership and oversight for departmental activities, including workforce planning, performance management, process improvement, budgeting, and resource allocation
Focuses on achieving departmental and organizational objectives through effective management of people, programs, and operations
Leads through supervisors and professional staff by establishing priorities, supporting accountability, and developing team performance
Collaborates with Learning Commons Deans as well as other stakeholders to provide consistent and comprehensive services to support student success
Promotes the services provided by the Learning Commons, help institutionalize new practices, and enhance student success, as well as assure the operational success of the Learning Commons
Provides leadership for the assessment of the Learning Commons, including the data collection, monitoring, and evaluating progress, and recommending and implementing institutional practices to improve effectiveness on an ongoing basis
Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
Supports the mission, values, goals, and principles of the College
Works under the general supervision of the Vice President of Academic Affairs
Performs Other Related Tasks as Required