Dealership Service Lane Assistant

Thomas KIA of Highland•Highland, IN

About The Position

This entry-level role is an opportunity to gain hands-on experience in a new car dealership and pursue long-term growth within the dealership. The assistant is among the first people customers meet and helps provide a welcoming, professional, and efficient experience when they arrive. The role supports customers and the service department with check-in, vehicle movement, service-lane organization, staging, errands, and general dealership tasks.

Requirements

  • Positive attitude and willingness to learn.
  • Strong customer service and communication skills.
  • Reliable and punctual, with the ability to work in a fast-paced environment.
  • Professional appearance and a team-first mindset.
  • Valid driver’s license and clean driving record.
  • Comfortable working indoors and walking throughout the day.

Responsibilities

  • Greet customers as they arrive in the service drive with a friendly, professional attitude.
  • Assist customers with check-in and direct them to the appropriate service advisor or department.
  • Safely move, park, and retrieve customer vehicles as needed.
  • Help maintain an organized service lane and parking area, and support vehicle flow.
  • Support the service department with vehicle staging, errands, and general dealership tasks.

Benefits

  • Continuous training and growth opportunities.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Paid time off.
  • Great culture.
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