Dealership Service Advisor - Vernon Ford

Sonic Automotive•Vernon, TX

1d•Onsite

About The Position

The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. All your information will be kept confidential according to EEO guidelines.

Requirements

High school diploma or the equivalent.
Two years of experience in a dealership position.
General knowledge of vehicle mechanical operations.
Professional personal appearance.
Excellent oral and written communication skills.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Nice To Haves

Sales experience preferred.

Responsibilities

Schedule service appointments and obtain customer and vehicle data prior to arrival when possible.
Greet customers in a timely, friendly manner and provide complete, accurate written cost estimates for labor and parts, establishing promised completion times.
Monitor repair progress throughout the day, contact customers regarding any changes to estimates or timelines, and obtain authorization before performing additional repairs.
Advise customers on vehicle care and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Maintain dealership-prescribed standards for efficiency and productivity metrics.
Understand and follow federal, state, and local regulations, including hazardous waste disposal and OSHA requirements, and adhere to all company safety policies and procedures.