Dealership Internet Sales BDC

Duke Chevrolet GMCSuffolk, VA
Onsite

About The Position

We have a great opportunity on our internet sales team for someone with a positive attitude and determination for success. Top candidates will be professional and personable individuals, with a passion for great customer service, and team work. You will be responsible for incoming requests made via telephone, or online, searching for potential sales leads, booking appointments for the showroom, service appointments, and acting as a first point of contact for customers. No experience is OK, we will give you all the training, coaching, and tools you need to be successful. Life at Duke: our focus is to provide a great place to work for our team where everyone can call Duke home and have a positive career. What makes us different: it truly is our team and the great work environment. Being part of Duke you can expect to be treated with respect, support, and appreciation.

Requirements

  • No Experience is OK - we will train, coach, and mentor you!
  • Good written, verbal and phone communication skills.
  • Highly organized with an ability to learn quickly.
  • Proficient with Microsoft Office software and the internet.
  • Professional and personable demeanor - have a positive attitude daily!

Nice To Haves

  • Currently in a dealership BDC

Responsibilities

  • Answering incoming phone calls and online inquiries.
  • Logging customer details and comments into our CRM system.
  • Scheduling appointments and following up with customers.
  • Maintaining through and up to date knowledge of our software to help you.
  • Adhering to all company policies and procedures.
  • Maintaining contact with customers to ensure they are happy with our service.
  • Ensuring potential customers are aware of any promotions.
  • Assisting with various tasks at the dealership.

Benefits

  • Medical
  • Dental
  • Vision
  • 401K Plan
  • Paid time off carry over
  • Growth opportunities
  • Employee vehicle purchase plans
  • Health and wellness
  • Discounts on products and services
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