Dealer Carter - Wabeno, WI

Potawatomi Casino | Hotel•Town of Freedom, WI

102d•Onsite

About The Position

Deal a specific table game in an accurate, professional, and proficient manner in accordance with established procedures, and assist in the operation of assigned table games to ensure integrity and guest satisfaction. Provide excellent guest service by greeting and communicating with all guests courteously and professionally.

Requirements

Must successfully complete an extensive dealer training course and/or pass an audition provided by PCCH.
Must be good with numbers, and have excellent math skills.
Ability to uphold complete confidentiality is required.
Must display professionalism when representing PCCH, and be neat and clean in appearance.
Must work well with people, possess excellent customer service skills and sensitivity to diverse cultures.
Must possess strong oral and written communications skills.
Must be able to stand a minimum of one hour between breaks.
Excellent organizational skills and ability to maintain accuracy is required.
Ability to maintain a professional demeanor in stressful situations is necessary.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Be responsible for the protection and control of the game being dealt. Conduct games in accordance with PCCH internal controls and in compliance with gaming regulations.
Be responsible for following and enforcing federal regulations and internal procedures for Title 31 compliance.
Be responsible for checking bankroll from previous shift to ensure accuracy. Assist Shift Manager in physical count of bankroll at shift change and closing.
Maintain a consistent attendance record for the Table Games Department.
Accurately exchange money for chips, and compute payable odds to pay winning bets; pay winning bets and collect losing bets, break down, count and verify chips for Table Games fills.
Observe games, players, and dealers as assigned to ensure accuracy of game, ensure games played, game protection, and that games move at an appropriate pace according to guest satisfaction.
Be responsible for tracking players, noting buy-ins, length of play, win/loss and average bet as assigned.
Notify appropriate personnel of player transactions and any irregularities.
Maintain a professional, friendly, and courteous atmosphere, providing guests with a pleasant gaming experience.
Inform Shift Manager of any important or relevant facts regarding specific players.
Inform Shift Manager of any disputes or arguments that may arise during the game.
All other duties as assigned.