Provides an upbeat personality for all interactions with guests and fellow employees. Ability to be proactive in anticipating customer needs. Ability to familiarize self with all guests to know names and personal facts. Knowledge of money handling skill in providing chips for guests. Knowledge of card games. Basic knowledge of other games and services offered at property. Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in identifying communications of special promotions to customers. Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager. Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same. Must be able to perform any and all other duties as assigned by the Supervisor or Department Head.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED