Dealer Trainee - Part Time (Harrah's Atlantic City)

Caesars Entertainment•Atlantic City, NJ

8d•Onsite

About The Position

Delivers great customer service by learning core games offered by the property in a friendly and helpful manner with an upbeat/positive attitude. Supports and always maintains property courtesy guidelines. Performs other duties as assigned. Presents oneself in a polished, professional, and service-minded way and encourages others to do the same.

Requirements

Must be able to read, write, speak and understand English.
This position will require an NJ CER License. Candidates are responsible for obtaining the required licensure.
Excellent customer service skills are essential
Must be able to perform basic math quickly
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Well-developed interpersonal skills
Must enjoy entertaining and communicating with the public
Must be able to pass a math test and customer service focused panel before being accepted to this training program.
Must be able to work varied shifts during a 24-hour period, weekends and holidays are required as needed.
Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions.

Responsibilities

Demonstrates an effective working knowledge of dealing policies and gaming procedures
Deals games in accordance with internal controls and the New Jersey Division of Gaming regulations and company policy.
Able to learn applicable departmental dealer efficiency metrics.
Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
Responsible for learning the protection and control of the game.
Learns how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.

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