Dealer Services Specialist II

Cox Enterprises • Dallas, TX

1d • Onsite

About The Position

This role is for a Dealer Services Specialist II at Manheim, part of Cox Automotive. The position involves being the primary point of contact for dealer clients, ensuring a smooth and professional auction experience. The specialist will act as a support for clients on auction days, ensuring operations run efficiently. The job is located at a specified Cox location in Dallas and does not offer remote work.

Requirements

• A high school diploma or GED
• 3 years of experience in a related field
• Strong communication and interpersonal skills
• Ability to perform at a high level and adapt within a fast-paced team environment
• Ability to sit or stand for prolonged periods of time
• Ability to perform repetitive tasks
• Ability to lift up to 15 pounds
• Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus
• Must be able to clear a pre-employment drug test (marijuana excluded for this position)
• Must be authorized to work in the United States for any employer without current or future sponsorship

Nice To Haves

• A degree or certification
• 5 years of experience in a related field
• 1 to 3 years of auction experience
• 2 to 4 years of dealership experience
• Previous experience in a sales support role
• Bilingual English/Spanish

Responsibilities

• Representing the dealer sales lane on sale days
• Promoting Manheim’s products and services
• Helping dealers get vehicles ready for auction
• Negotiating bids
• Consulting on pricing
• Offering reconditioning advice
• Solving problems for clients
• Serving as a point of contact for clients

Benefits

• Competitive pay
• Referral bonuses
• 30+ days of paid vacation and company holidays per year (from day 1)
• Healthcare benefits from day 1
• 10 days of free child or senior care through Care.com
• Generous 401(k) with up to 8% company match
• Employee discounts on hundreds of items
• Minimum of sixteen hours of paid time off every month
• Seven paid holidays throughout the calendar year
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees