Dealer Risk Coordinator

Lentegrity•Foothill Ranch, CA
•Hybrid

About The Position

Join Lentegrity as a Dealer Risk Coordinator! Are you detail-oriented, curious, and skilled at spotting red flags? Do you enjoy solving problems and working with others to keep things moving? Join Lentegrity as a Dealer Risk Coordinator, where you’ll help ensure dealer agreements are complete, support dealer risk reviews, and partner with Sales, Credit, and Operations to resolve dealer-related issues. A successful candidate will bring: A focus on dealer facing issues, including dealer agreements, dealer recourse items, and dealer red flags.

Requirements

  • Minimum of 1-year related work experience.
  • High School Diploma or equivalent.
  • Must be a self-starter and willing to complete a high volume of work each day, while interacting effectively with co-workers and customers.
  • Must be motivated to succeed, maintain a positive attitude, and accept constructive criticism.
  • Must be able to demonstrate strong oral and written communication skills, including the ability to generate high-level business correspondence, prepare, proof and present memos, letters, reports, and presentations.
  • Must be proficient in Microsoft Office products, including Outlook, Excel, and Word.

Responsibilities

  • Review and complete dealer agreement files to ensure they are properly executed and required documentation is present and current.
  • Assist in determining preliminary dealer grading/risk by understanding iDiCore, DNBI, Credit Bureaus, Lexis Nexis, etc.
  • Manage and complete the minimum number of required JIRA assignments, as needed.
  • Maintain information in our Loan Servicing System for Dealer Track, Dealer Center and Route One
  • Assist sales, credit, operations, and dealers with questions regarding dealer packages, statuses, missing funds, agreement changes and miscellaneous items.
  • Handle dealer and customer escalations.
  • Assist in reviewing Dealer Flags, as determined.
  • Assist with gathering information for Out of Business dealers to ensure minimal loss.
  • Review and follow up on Outstanding Title Report.
  • Review and approve funding exceptions for dealers in Temp Status.
  • Obtain Dun & Bradstreet and credit reports on our dealer partners when necessary.
  • Facilitate the perfection of titles with dealers, sales, and CMS (Collateral Management System) through phone calls and correspondence with local auctions, flooring companies, state motor vehicle agencies, etc.

Benefits

  • Extensive growth opportunities with an emphasis on promoting internally
  • An atmosphere that is collaborative, innovative and challenging
  • Ongoing learning and development opportunities—including access to over 3,500 self-paced courses, instructor-led virtual training classes and 25,000+ books in online, audio and summary formats.
  • Competitive compensation
  • Excellent benefits package that includes: comprehensive Medical/Dental/Vision, Health Savings Plans, 401(K) match, 24/7 counseling and consultation services (EAP), Adoption Assistance, optional Commuter benefits and more.
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