Dealer Relationship Manager-Pittsburgh PA (West)

Stellantis Financial Services•Pittsburgh, PA

1d•Hybrid

About The Position

The Dealer Relationship Manager (DRM) manages an assigned territory, comprised of Stellantis (STLA) OEM automobile dealerships, to achieve the desired product penetration of indirect auto finance retail installment and lease contracts, commercial fleet accounts and floor plan opportunities in-line with corporate objectives. This position involves regular access to specified personal information of consumers, including, but not limited to, Social Security numbers and dates of birth. It is the DRMs responsibility to safeguard this information.

Requirements

Minimum 3 years’ experience Dealer Relationship Manager for an indirect auto finance company in a successful production environment
High School diploma or a general education degree (GED)
Proven experience in sales, with a track record of meeting or exceeding sales targets
Excellent communication and interpersonal abilities
In-depth knowledge of sales principles and practices
Ability to analyze data and trends to inform strategic decisions
Proven retail automotive experience

Nice To Haves

Previous experience as a sales representative in a Captive Finance environment is preferred

Responsibilities

Serve as the lead point of contact for all dealer relationship matters. This includes retail consumer indirect finance, leasing, floor plan lead generation and small business fleet development lead generation
Develop and conduct effective training to achieve target application and contract volume penetration objectives through SFS OEM dealerships
Ensure that the SFS relationship adds value to the dealership by supporting the achievement of their goals and objectives as well as those of SFS
Conduct effective training on SFS credit guidelines with the dealership's sales managers (including internet) & finance managers to effectively maximize production
Maintain production through establishing relationships with existing dealership personnel, as well as developing new relationships
Develop collaborative, working relationships with the credit and funding departments to achieve desired volume and customer satisfaction levels
Work with loan officer and funder to assist dealerships in resolving problems with contracts received in house
Communicate frequently with management in a collaborative manner to keep them involved in the progress within the territory
Analyze available data to identify challenges and trends within assigned markets
Prepare weekly itineraries, weekly call reports, mileage logs as required to maximize production, sales and service responsibilities
Actively participate in Weekly Sales Roundtable conference calls with Regional Team Members.
Attend ad hoc calls and meetings as required
Submit expense reports and mileage logs in a timely manner to their manager