Dealer Relationship Manager - Indianapolis, IN
Stellantis Financial Services•Indianapolis, IN
•Hybrid
About The Position
The Dealer Relationship Manager (DRM) manages an assigned territory, comprised of Stellantis (STLA) OEM automobile dealerships, to achieve the desired product penetration of indirect auto finance retail installment and lease contracts, commercial fleet accounts and floor plan opportunities in-line with corporate objectives. Candidate must live in Indianapolis or in the Greater Southern Indiana market.
Requirements
- Minimum of 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a Dealer Relationship Manager for a captive, bank, or finance company in the automotive indirect lending industry
- Completion of the Dealer Centered Selling Certification program is required upon hire for the Dealer Relationship Manager role
- High School Diploma, GED or equivalent
- Functional knowledge of retail automotive operations, including sales finance and dealership management
- Proven ability to review and analyze credit within a lending environment
- Demonstrated capability to develop and maintain effective business relationships
- Strong communication and interpersonal skills
- Comprehensive understanding of sales principles and best practices
- Skilled in analyzing data and market trends to support strategic decision-making
- Candidates must possess authorization to work in the United States.
Responsibilities
- Serve as the primary point of contact for all dealership relationships, including retail finance, leasing, floor plan, and fleet lead generation
- Deliver training to dealership staff to increase application and contract volume with SFS
- Conduct sessions on SFS credit guidelines to help sales and finance managers optimize approvals and funding
- Build and maintain strong working relationships with existing and new dealership personnel
- Collaborate closely with credit and funding departments to address contract issues and support funding efficiency
- Support dealership and SFS goals by aligning relationship efforts with performance targets
- Monitor and analyze market trends and dealership performance to identify opportunities and challenges
- Maintain thorough documentation including call reports, itineraries, mileage logs, and submit timely expense reports
- Participate in weekly sales calls and other required meetings to share updates and align with regional goals
- Handle and protect sensitive consumer information (e.g., SSNs, DOBs) in accordance with data privacy standards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
