Dealer Relationship Manager - Midwest Region - Kansas

Stellantis Financial Services • Kansas City, KS

20h • Hybrid

About The Position

Stellantis Financial Services (SFS) is seeking a Dealer Relationship Manager for the Midwest Region, specifically covering Kansas. This role is crucial for achieving product penetration goals for indirect auto finance retail installment and lease contracts, commercial fleet accounts, and floor plan opportunities within an assigned territory of Stellantis automobile dealerships. The position involves serving as the primary contact for dealerships, providing training on SFS credit guidelines, building relationships, and collaborating with internal departments to ensure efficient operations. The candidate will also be responsible for analyzing market trends, monitoring dealership performance, and maintaining accurate records.

Requirements

• Minimum of 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a Dealer Relationship Manager for a captive, bank, or finance company in the automotive indirect lending industry
• Completion of the Dealer Centered Selling Certification program is required upon hire
• High School Diploma, GED or equivalent
• Functional knowledge of retail automotive operations, including sales finance and dealership management
• Proven ability to review and analyze credit within a lending environment
• Demonstrated capability to develop and maintain effective business relationships
• Strong communication and interpersonal skills
• Comprehensive understanding of sales principles and best practices
• Skilled in analyzing data and market trends to support strategic decision-making
• Must be authorized to work in the United States
• Must live within a commutable distance of Kansas City, KS or MO

Responsibilities

• Serve as the primary point of contact for all dealership relationships, including retail finance, leasing, floor plan, and fleet lead generation
• Deliver training to dealership staff to increase application and contract volume with SFS
• Conduct sessions on SFS credit guidelines to help sales and finance managers optimize approvals and funding
• Build and maintain strong working relationships with existing and new dealership personnel
• Collaborate closely with credit and funding departments to address contract issues and support funding efficiency
• Support dealership and SFS goals by aligning relationship efforts with performance targets
• Monitor and analyze market trends and dealership performance to identify opportunities and challenges
• Maintain thorough documentation including call reports, itineraries, mileage logs, and submit timely expense reports
• Participate in weekly sales calls and other required meetings to share updates and align with regional goals
• Handle and protect sensitive consumer information (e.g., SSNs, DOBs) in accordance with data privacy standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED