Dealer Performance Analyst
CNA National Warranty Corp•Scottsdale, AZ
About The Position
As a Dealer Performance Analyst, you’ll play a key role in understanding and improving dealer performance and profitability across our network. In this role, you won’t just analyze numbers—you’ll help answer critical questions like: What’s happening in our dealer network? Where are we seeing changes? Why is it happening? And what should we do about it? You’ll partner closely with our Dealer Performance Lead and cross-functional teams to deliver insights that influence strategy, pricing, and program decisions across the business.
Requirements
- Bachelor’s degree in Finance, Economics, Business, Data Analytics, or a related field
- Typically 3–5+ years of experience in analytics, financial analysis, or performance analysis
- Experience working with data-driven insights, reporting, or business performance tracking
- Strong analytical and financial skills
- Ability to identify drivers and root causes in complex data
- Experience with scenario analysis or modeling
- Clear communication skills for non-technical audiences
- Strong cross-functional collaboration
- Proficiency in Excel, Tableau, Salesforce (SQL a plus)
Nice To Haves
- Background in vehicle service contract industry, financial services, or insurance is a plus
Responsibilities
- Analyze dealer and account performance across F&I, service, and profit programs
- Identify trends across individual dealers, dealer groups, and the broader portfolio
- Translate complex data into clear, actionable insights
- Dig into performance shifts to uncover root causes
- Identify key drivers like product mix, claims, dealer behavior, and risk
- Help define early warning indicators and highlight opportunities or concerns before they escalate
- Build scenario analyses to predict the impact of potential changes
- Partner with stakeholders to evaluate decisions before they’re implemented
- Track results after changes to continuously improve strategies
- Work closely with the Dealer Performance Lead to support field conversations
- Partner with Pricing, Actuarial, Claims, and Reporting teams
- Help translate dealer insights into inputs for pricing decisions, underwriting, and forecasting
Benefits
- Collaborative, fast-paced environment
- Opportunity to grow your skills
- Opportunity to take on new challenges
- Opportunity to make a real impact
- Strength of a leading insurer with over $60 billion in assets
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
