Dealer Network Capability Manager

International Motors, LLC•Lisle, IL

About The Position

Help lead the development and transformation of the largest commercial vehicle dealership network in US & Canada. Responsible for interpreting our evolving customer’s expectations and translating them into a dealer network properties framework. That includes incorporating our commercial strategy as well as many emerging industry trends like autonomous, eCommerce, customer solutions, etc. Evolve our dealer relationship framework through upgrading our contracts and incentives approach. Doing this together with our dealer network building the strongest foundation in the industry.

Requirements

Bachelor's degree and at least 9 years of project/program management experience
At least 2 years of lead experience
OR
Master's degree and at least 5 years of project/program management experience
At least 2 years of lead experience
OR
At least 12 years of project/program management experience
At least 2 years of lead experience
Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States.
We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Nice To Haves

Commercial vehicle distribution channel and/or similar industry experience
General commercial product sales and/or service support experience
Understanding of dealer business processes & related financials
Experience with industry related software (DMS’s, WebGIS, Dealer Financials, Etc.)
Demonstrated ability to co-create through various collaboration techniques
Ability to work cross-functionally to achieve desired results
Ability to thrive in a fast-paced, high-growth and ever-changing environment
Possess strong verbal & written communication skills
Experience with commercial distribution contracts, licenses, incentives, etc.
Data-driven with analytical capabilities

Responsibilities

Evolve & manage our dealer network properties (Examples: Facilities, branding, mobile maintenance, etc.) framework
Translate customer experience & expectations into those dealer network properties & maturity Levels
Drive & coordinate, across multiple functions within International & our dealer network, the increase in maturity of each individual property
Evolve our dealer relationship management through improvements in our contracts & incentives framework
Translate emerging trends like autonomous, eCommerce, battery electric vehicles, solutions, etc. into that contract & incentive framework
Drive the implementation of those contracts & incentives framework across the US & Canadian dealer network
Co-creation with our dealer network leadership across all dimensions