Dealer Loyalty Program Manager

Pentair•Phoenix, AZ

About The Position

At Pentair, the Dealer Loyalty Program Manager will drive dealer engagement, loyalty, and revenue growth across the company’s Pool business. The role designs and executes programs that influence builder and service pro behavior, increase share of wallet, and strengthen long-term partner relationships. It serves as a key link among Sales, Finance, and Marketing, ensuring loyalty programs support field priorities and produce measurable business results. The manager develops and executes dealer loyalty and incentive programs across pool product categories, including pumps, filters, heaters, and automation. The role partners with regional sales leaders and field teams to address local market needs and drive program adoption; tracks performance against sales outcomes; provides insights and recommendations to sales leadership; gathers partner and sales-team feedback to improve program design and usability; and collaborates with Marketing on messaging and campaigns while keeping programs sales-driven and results-focused.

Requirements

5–8+ years of experience in sales, marketing programs, or dealer loyalty/incentive programs.
Strong experience working with contractor or dealer networks, such as pool, HVAC, plumbing, or similar industries.
Proven ability to influence partner behavior and drive measurable sales results.
Strong understanding of field sales dynamics and seasonal business cycles.
Analytical mindset and experience measuring program impact on revenue.
Strong communication and stakeholder management skills.

Nice To Haves

Experience in the pool industry or adjacent categories.
Familiarity with Pentair’s pool product portfolio.
Experience with loyalty platforms or dealer engagement tools.

Responsibilities

Develop and execute dealer loyalty and incentive programs aligned with Sales priorities to drive revenue across pool product categories, including pumps, filters, heaters, and automation.
Partner with regional sales leaders and field teams to address local market needs and drive program adoption.
Track program performance and connect results to sales outcomes, including revenue, share of wallet, and product adoption.
Provide sales leadership with regular insights and recommendations to improve program effectiveness.
Gather feedback from builders, service pros, and sales teams to refine program design and improve usability.
Collaborate with Marketing on messaging and campaigns while ensuring programs remain sales-driven and results-focused.