Dealer Lending Admin Supervisor

Toyota North America • Plano, TX

2d

About The Position

Toyota’s Dealer Lending Department is looking for a passionate and highly motivated Dealer Lending Admin Supervisor. The primary responsibility of this role is to supervise a team of representatives that are accountable for all aspects of the TFS/LFS/MFS/BPSFS audit and wholesale servicing functions as they relate to Dealer Lending products. Reporting to the Dealer Lending Admin Manager, the person in this role will support the Dealer Lending Department.

Requirements

• Bachelor’s degree or relevant working experience
• 2+ years of relevant work experience, working with automotive dealership personnel and/or captive finance
• Strong attention to detail and organizational skill
• Strong interpersonal, verbal, and written communication skills, with the ability to collaborate effectively across teams and with internal and external partners to achieve objectives.
• Ability to continuously seek ways to improve processes that lead to better department performance and service.
• Experience in identifying, managing, and recommending solutions to potential risk associated with inventory and loans exposure.
• Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, etc.).

Nice To Haves

• Wholesale Operations experience
• Prior experience with floorplan audits
• Prior leadership experience

Responsibilities

• Coaching and holding team members accountable for their respective job functions while evaluating and making recommendations to management regarding best practices.
• Responsible for the accurate and timely completion of all wholesale administration activities by team members.
• Ensure that all wholesale suspense is resolved in accordance with TFS SOX requirements
• Lead a diverse team to optimize output, which in turn minimizes risk and increases dealer satisfaction
• Will work with the Sales team and call to the attention of higher risk/unusual situations. Must be able to clearly articulate the situation to management.
• Will work closely with dealers as a final level escalation or as support to the team professionalism and firm communications when needed will be critical for the person’s success in this role.
• Potentially act as SMEs for training or project meetings.

Benefits

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager