Dealer Financial Services Specialist

Avis Budget Group • Virginia Beach, VA

2d • Onsite

About The Position

The Dealer Financial Services Coordinator supports the day-to-day financial operations of the Budget Truck Dealer network. Key responsibilities include processing transactions, reconciling accounts, managing commission deductions, and maintaining accurate dealer records — all in line with DFS procedures and payment schedules. This role partners with Budget Truck Dealers, District Managers, Territory/Field Performance Managers, Accounts Payable, and other internal teams to resolve financial discrepancies, answer dealer inquiries, and ensure financial records are accurate and up to date.

Requirements

• High School Graduate and some college preferred, Finance, Business Administration, or related field preferred and/or 2+ years of experience in financial services, accounts receivable, dealer operations, customer service or related functions.
• Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data analysis
• Strong attention to detail with excellent organizational skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong communication skills for interaction with field personnel and internal departments.
• Experience with ERP systems such as Oracle Fusion preferred

Nice To Haves

• Finance, Business Administration, or related field preferred
• Experience with ERP systems such as Oracle Fusion preferred

Responsibilities

• Monitor and maintain financial reports for outstanding receivables on dealer accounts that have not yet been cleared, matched, or settled. Research aging items and assist with resolution to ensure accounts remain accurate and up to date.
• Track, process, and reconcile cash-related transactions for Budget Truck Dealers, including ACH/electronic payments, check payments, NSF reversals, collections payments, JMC payments, and promissory note payments.
• Perform ABG's established process for automatically collecting funds owed by Budget Truck Dealers based on the Monday Weekly Report. Ensure applicable dealer balances are accurately identified and processed.
• Review and reconcile the payment method and payment group assigned to Budget Truck invoices to ensure accuracy prior to payment. Complete the Mismatch Report in advance of each commission payment run to identify and correct discrepancies.
• Monitor financial activity for closed Budget Truck Dealers during their 50-day post-closure holding period. Review dealer accounts to ensure accurate positive or negative Accounts Payable balances and monitor the status of required Manual Agreement books.
• Process and maintain monthly deductions from Budget Truck Dealer commissions, including Check Fee, BART, and TPM-Arranged Docking (IDA, 10PT, WPI, Commercial Leads).
• Prepare, process, and verify uploads associated with Budget Truck Dealer deductions to ensure accurate and timely commission processing.
• Review deduction activity for accuracy and assist with resolving discrepancies prior to commission processing.
• Assist with the department email inbox, responding to Budget Truck Dealer inquiries regarding commissions, commission deductions, payments, and related financial matters.
• Research dealer account activity and provide accurate information regarding financial transactions, deductions, and account balances.
• Escalate complex financial issues to the appropriate department or management team when necessary.
• Provide timely and professional communication to dealers regarding financial questions and account-related concerns.
• Manage Doculynx account setup requests, password changes, and related access issues.
• Provide basic troubleshooting and support for dealers and internal users regarding Doculynx access.
• Ensure account requests and changes are processed accurately and in a timely manner.

Benefits

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED