Dealer Development Manager, ON West

Wolseley Group•Burlington, PE

9d•Onsite

About The Position

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Join the Pros! We are seeking a results-oriented Dealer Development Manager to lead the regional execution of National Dealer Programs in support of our intentional HVAC brands at Wolseley Canada. This role is pivotal in translating strategic initiatives into regional success through dealer engagement, program optimization, and cross-functional collaboration. You will act as the primary liaison between vendors and field teams and ensure operational excellence across all aspects of dealer program delivery.

Requirements

Completion of post-secondary education plus a minimum of five (5) years’ work experience in HVAC, preferably within the wholesale distribution industry, or working for a manufacturer
Working knowledge of MS Office applications (Word, Excel, PowerPoint) is required.
Strong analytical and problem-solving skills
Excellent interpersonal skills with demonstrated success working in a team environment.
Excellent communication skills, both oral and written
Demonstrated initiative with the ability to work in a collaborative team-based environment.
Highly organized in prioritizing work and multi-tasking

Nice To Haves

Knowledge of Syntax (AS400) and Wolseley environment
Contacts from outside the organization, representing the organization to customers, the public, government, and other external sources.

Responsibilities

Implement national dealer development strategy across assigned regions
Apply and manage dealer-specific pricing files based on customer spending and product mix
Oversee onboarding of new dealers and ensure compliance with program prerequisites
Provide regular sales and market updates to regional leadership via meetings and calls
Collaborate with internal stakeholders to ensure alignment and execution
Act as the key contact between vendors, dealers, and field associates
Coordinate vendor training tailored to dealer needs (product, technical, and complementary offerings)
Mediate claim-back activities between finance, vendors, and regional team
Provide forecasting and product mix guidance to branch networks
Manage vendor co-op funds from pre-approval through claim submission and reimbursement
Monitor dealer budgets and provide monthly updates to accounting
Generate and analyze monthly sales and program performance reports
Other duties as assigned