Dealer and Floorperson - Dual Rate

Four Winds Casinos Career SiteSouth Bend, IN
Onsite

About The Position

Responsible for dealing table games accurately and in a professional, proficient manner according to policies and procedures and in compliance with gaming regulations. Protects and controls specific game assigned. Conducts the games in accordance with policies and procedures, handling player transactions and notifying Pit Manager of any irregularities. Advises Pit Manager or Floor Person of any player disputes or arguments that may arise during the game. Informs Pit Manager or other games personnel of any important or relevant facts regarding specific players and their action. Maintains a professional, friendly and courteous atmosphere providing the guest with a good gaming experience, and notifying floor person supervisor of any guest needs; i.e., cocktails, host service, etc. Understands and promotes departmental and property-wide promotions. Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures. Enforces performance standards, policies and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations. Checks bankroll from previous shift to ensure accuracy; assists Pit Manager in physical count of bankroll at shift change. Observes game, players, and dealers, to ensure accuracy of the game and game protection. Ensures that all games move at an appropriate pace. Assists in training and evaluating of subordinate employees in a fair and equitable manner. Encourages rated play and tracks players, noting buy-ins, length of play, win/loss and average bet. Understands pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

Requirements

  • High school diploma or equivalent experience preferred.
  • Proven dealer knowledge and experience on the assigned game required.
  • Basic knowledge of all current house procedures required.
  • Strong communication and interpersonal skills required.
  • Must possess a Level 2 Gaming License.

Responsibilities

  • Deals table games accurately and professionally.
  • Protects and controls assigned game.
  • Conducts games according to policies and procedures.
  • Handles player transactions.
  • Notifies Pit Manager of irregularities, disputes, or arguments.
  • Informs Pit Manager of relevant player information.
  • Maintains a professional, friendly, and courteous atmosphere.
  • Notifies floor person supervisor of guest needs (e.g., cocktails, host service).
  • Promotes departmental and property-wide promotions.
  • Maintains knowledge of gaming laws and regulations.
  • Enforces performance standards, policies, and procedures for table games.
  • Checks bankroll accuracy and assists with physical counts.
  • Observes games, players, and dealers for accuracy and game protection.
  • Ensures games move at an appropriate pace.
  • Assists in training and evaluating subordinate employees.
  • Encourages rated play and tracks players.
  • Understands pit accounting procedures and administrative tasks (fills, credits, marker transactions).
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