Dealer and Floorperson - Dual Rate

Four Winds Casinos•South Bend, IN

6d•Onsite

About The Position

Responsible for dealing table games accurately and in a professional, proficient manner according to policies and procedures and in compliance with gaming regulations. This role also involves floorperson duties, enforcing performance standards, policies, and procedures relating to all table games, ensuring compliance with Gaming Commission regulations. The position promotes an atmosphere of fun for casino guests and encourages mutual respect, dignity, and integrity among employees by setting positive examples.

Requirements

Proven dealer knowledge and experience on the assigned game required.
Basic knowledge of all current house procedures required.
Strong communication and interpersonal skills required.
Must possess a Level 2 Gaming License.
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to respond to common inquiries from other employees or guests.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense reasoning to variety of situations.

Nice To Haves

High school diploma or equivalent experience preferred.

Responsibilities

Protects and controls specific game assigned.
Conducts the games in accordance with policies and procedures, handling player transactions and notifying Pit Manager of any irregularities.
Advises Pit Manager or Floor Person of any player disputes or arguments that may arise during the game.
Informs Pit Manager or other games personnel of any important or relevant facts regarding specific players and their action.
Maintains a professional, friendly and courteous atmosphere providing the guest with a good gaming experience, and notifying floor person supervisor of any guest needs; i.e., cocktails, host service, etc.
Understands and promotes departmental and property-wide promotions.
Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
Enforces performance standards, policies and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations.
Checks bankroll from previous shift to ensure accuracy; assists Pit Manager in physical count of bankroll at shift change.
Observes game, players, and dealers, to ensure accuracy of the game and game protection.
Ensures that all games move at an appropriate pace.
Assists in training and evaluating of subordinate employees in a fair and equitable manner.
Encourages rated play and tracks players, noting buy-ins, length of play, win/loss and average bet.
Understands pit accounting procedures and administrative tasks, i.e., fills, credits, marker transactions and responsibilities.