Dealer Account Manager - NowPay

Credit Union Leasing of America (CULA) • Agoura Hills, CA

6d • $40,000 - $63,000 • Onsite

About The Position

Founded in 2021, NowPay LLC is a part of the Hankey Group companies, with combined assets over $20 billion and a 50-year track record of innovation in the automobile and finance industries. NowPay is a full-service registered ISO/MSP offering merchant services, business software, and payment technology solutions. The company conducts merchant underwriting, risk, onboarding, and support in-house. NowPay fosters a people-first culture emphasizing honesty and integrity. They are seeking experienced professionals to join their team and contribute to rapid growth.

Requirements

• Sales and customer service experience required.
• Ability to navigate through a start-up company environment.
• Excellent verbal and written communications, presentation, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required.
• Proven track record of meeting and exceeding sales targets.
• Proficient in using Microsoft Office Suite and other sales tool.

Nice To Haves

• Prior management roles a plus.
• Understanding of card brand rules and regulations a plus.

Responsibilities

• Contact mostly warm leads to sell NowPay’s payment processing services which include merchant accounts for credit, debit and ACH processing as well as a variety of hardware and software. Some cold calling.
• Analyzes merchant statements, pricing, hardware, and software to determine business needs and offer appropriate products and services.
• Prepare and present sales presentations and proposals to prospective merchants.
• Prepare merchant agreements.
• Effectively explain cost-saving solutions to business owners.
• Build business relationships with current merchants.
• Manage sales pipeline and update records accordingly.
• Effectively explain cost-saving solutions to merchants.
• Maintain integrity and honesty throughout the sales process through full disclosure of rates and fees.
• Collect any required documentation for Underwriting purposes.
• Assist merchants through the boarding and activation process.
• Partner with our operations team to ensure a seamless transition.
• Assist existing merchants through email and phone.
• Respond to incoming merchant inquiries quickly, proficiently, and professionally while meeting specific quality expectations.
• Answer merchant questions relating to transaction history, rates/fees, statements, deposits, etc. as well as troubleshooting technical questions relating to hardware and software.
• Thoroughly describe and document merchant support results.
• Assisting with the programming and installation of equipment and services for merchants.
• Assist management when any other operational and sales needs that may be required to help continue grow the business.

Benefits

• Medical, Dental, and Vision benefits
• Life Insurance, Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $14.2 Billion Company, plus company matching
• Wellness Program, Daily Team Exercises
• Westlake University, Certification Programs
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• AT&T Wireless Discounts
• Employee Loan Assistance
• Annual Flu Shots, Biometric Screenings
• Paid Vacation Days
• Paid Sick days
• Paid holidays
• Rental Car Discounts
• Dell Member Purchase Program
• UKG Wallet – pay advance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed