Deal Registration Specialist

Connection•Merrimack, NH

7d•$23 - $29

About The Position

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Requirements

Basic computer knowledge with ability to operate keyboard for data entry.
Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet.
Working knowledge of Sales systems; including CRM and ERP systems.
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Communicating with people outside the organization, representing the organization to customers, vendors, and other external sources, through in person, written, telephone, or email communication.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.
Cooperation with others, displaying a pleasant, good-natured, and cooperative demeanor.
Attention to detail with the ability to focus on specific facts or elements in order to complete work tasks thoroughly.
Initiative to take on additional responsibilities and challenges.

Responsibilities

Consults on and registers customer sales opportunities with our vendor partners under the direct supervision of the VP Sales Operations.
Proactively follows up and escalates problems as needed.
Communicates about the deal registration process and status with vendor partners and sales personnel.
Maintains deal registration knowledge through vendor trainings and shares that knowledge by training Account Managers.
Manages the registration lifecycle of vendor deals for Sales, including initial registration and follow-up processes for deal closure, to lock in pricing.
Consults with Sales, technical resources, and vendor resources on deal opportunities, utilizing knowledge and relationships to coordinate, influence, and register the deal.
Follows up or escalates deal registration issues with the vendor partner and/or sales management.
Proactively communicates deal registration expectations and deal statuses with sales personnel.
Provides Deal Registration specific training to new Account Managers and refresher training to established Account Managers.
Participates in deal registration vendor training as needed.
Helps communicate program changes to sales personnel.
Performs all other duties or special projects as assigned.