Deal Desk Contracts Administrator

Harris•Washington, DC

1d•Remote

About The Position

ClearDATA is looking for a Deal Desk Contracts Administrator to support our Sales and Professional Services teams. This role is responsible for managing the commercial and documentation process for managed-services, cloud-reseller, and professional-services opportunities, ensuring accurate contracts, Statements of Work (SOWs), and timely signatures. The role does not manage project delivery. This is a remote position open to individuals in the US or Canada.

Requirements

Associate degree or bachelor’s degree in Business, Operations, Legal Studies, or a related field; equivalent relevant experience will be considered.
1–3 years of experience in sales operations, deal desk, contracts administration, order management, legal operations, customer operations, or a similar coordination role.
Experience preparing or administering quotes, contracts, SOWs, order forms, renewals, amendments, change orders, or electronic-signature workflows.
Strong organization, follow-through, communication, and attention to detail with the ability to manage multiple deadlines.
Working knowledge of Salesforce or another CRM and proficiency with Microsoft Office or Google Workspace.

Nice To Haves

Experience with CPQ, contract lifecycle management, document repositories, or electronic-signature tools.
Familiarity with managed services, professional-services scoping, AWS/Azure/GCP resale or marketplace programs, recurring services, or usage-based billing.
Exposure to direct, channel, or partner-led B2B technology sales and professional-services SOW review.

Responsibilities

Manage deal-desk intake and track requests, documents, approvals, owners, customer actions, and target dates.
Prepare standard quotes and commercial documents with Account Executives using approved pricing, templates, service tiers, and cloud-reseller terms.
Coordinate professional-services SOW development with Sales, technical resources, and Professional Services.
Capture agreed project scope, deliverables, milestones, assumptions, dependencies, customer responsibilities, acceptance criteria, timeline, staffing inputs, and pricing accurately in each SOW.
Review professional-services SOWs for completeness, consistency, delivery-owner approval, and reflected scope or commercial changes before signature.
Draft and update order forms, SOWs, amendments, change orders, renewals, repricing, and cancellation documents; check scope, pricing, billing, dates, responsibilities, and signature requirements.
Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal, Security/Compliance, Delivery, or Sales leadership.
Track redlines, versions, approvals, and electronic signatures and follow up to keep deals moving.
Maintain organized deal files and accurate opportunity, quote, contract, order, subscription, and renewal records in Salesforce.
Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff; verify final documents match the approved deal.