Deaf Services Specialist

State of North Carolina•Asheville, NC
•$35,596 - $62,294•Onsite

About The Position

The North Carolina Department of Health and Human Services (DHHS) is seeking a Deaf Services specialist to lead community development, advocacy, public outreach and awareness, and training at the DSDHH Asheville Regional Center. This position requires staff to be able to work and communicate with Deaf and DeafBlind individuals in 14 counties. The role involves providing advocacy training, identifying resources for consumers, and educating them on their rights and relevant laws. The specialist will also be responsible for planning and executing events, conducting outreach to parents of Deaf/DeafBlind children, and engaging with new Deaf/DeafBlind consumers. Basic proficiency in Microsoft Suite, computer skills, and the ability to accurately enter data and maintain records are also required. The Division of Services for the Deaf and the Hard of Hearing (DSDHH) aims to ensure equal access for all North Carolina citizens who are Deaf, Hard of Hearing, and DeafBlind.

Requirements

  • Fluent in ASL.
  • Knowledge of Deaf Culture.
  • Team player and ability to work well in a team.
  • Knowledge of laws for communication access.
  • Skills to do presentations and trainings.
  • Ability to interact with the general populations in our communities.
  • Basic Microsoft Suite proficiency.
  • Basic computer skills.
  • Bachelor's degree in a field relative to the program from an appropriately accredited institution and two years of directly related work experience with the client population; OR Bachelor's degree from an appropriately accredited institution and three years of experience in a related programmatic area providing experience in the techniques of casework, group work, or community organization; OR An equivalent combination of education and experience.

Nice To Haves

  • American Sign Language experience/knowledge is a plus.
  • Previous experience in social and cultural activities with the Deaf and Deaf Blind and/or elderly population.
  • Profound appreciation of communication and psychological challenges faced by Deaf and Deaf Blind individuals.
  • Extensive knowledge of federal and state laws, programs and services relating to Deaf and Deaf Blind North Carolinians.
  • Effective public presentation ability.
  • Commitment to communicate effectively with Deaf and Deaf Blind people.
  • Basic Knowledge/skills in American Sign Language.

Responsibilities

  • Lead community development, advocacy, public outreach and awareness, and training at the DSDHH Asheville Regional Center.
  • Work and communicate with Deaf and DeafBlind individuals in 14 counties.
  • Provide advocacy training.
  • Find resources for consumers.
  • Educate consumers on their rights and the laws.
  • Set up and plan events.
  • Conduct outreach to parents of Deaf/DeafBlind children and new Deaf/DeafBlind consumers.
  • Enter information into the data system and keep records accurate.

Benefits

  • Health insurance options.
  • Standard and supplemental retirement plans.
  • NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
  • Paid vacation leave.
  • Paid sick leave.
  • Paid community service leave.
  • Paid parental leave is available to eligible employees.
  • Sign-on Bonus (eligibility requirements apply).
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