DCS Intake Specialist

JEWISH FAMILY AND CHILDRENS SERVICE INC • Mesa, AZ

17h • $19 - $20

About The Position

This position processes referral paperwork for new DCS clients efficiently and in accordance with protocols and care guidelines set forth by JFCS.

Requirements

• High School diploma or GED; Associate Degree preferred.
• 2 years' relevant experience.
• Excellent communication/interpersonal skills that include the ability to maintain contacts in-person, by telephone, or through email.
• Computer proficiency is required.
• Must receive/maintain DPS fingerprint clearance.
• Superior organizational/multi-tasking skills a must.

Nice To Haves

• Bilingual in Spanish & English preferred

Responsibilities

• Maintain optimal quality standards for all processes and ensure compliance to productivity schedule and maintain all patient data into systems and monitor all activities.
• Maintain all spreadsheets according to operations department and maintain multiple telephone lines and assist manage all correspondence through regular mails.
• Maintain good professional relationships with all clients for all internal and external activities and provide accurate information for all processes and schedule all appointments for hospital.
• Determine all notification requirements and update all status in systems and ensure completion of all benefit determination.
• Manage and respond to all incoming DCS referral by tracking all inquiries and response.
• Provide follow up calls if required and participate in scheduling and assist to collect and analyze all information and recommend required improvements to all processes.

Benefits

• Comprehensive Employee Benefits package, including medical, vision, dental, & more.
• Bilingual (Spanish-English) Pay Differential.
• Numerous professional development and career growth opportunities.
• Generous paid time off / sick time allocations
• Wellness Coaching
• Employee Assistance Program
• Eligibility for Loan Forgiveness Programs in many positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED