DCC Operator I - Midwest

Duke Energy Corporation•Harrison, OH

1d•$70,000 - $79,999•Onsite

About The Position

The DCC Operator I supports grid reliability and power restoration by monitoring, analyzing, and managing outage events across Duke Energy’s distribution system. The role evaluates outage information, coordinates and directs field resources, and maintains accurate real-time data to support restoration at the feeder level and below. It also assists with substation restoration as needed and works with the technical Grid Management team, Senior DCC Operators, and DCC Operations leadership. The operator models work in OMS, DMS, and/or SCADA systems and controls the distribution grid. As a distribution grid Control Authority, the role manages switching and safety and operational tags, including Hot Line Tags, Clearance tags, Do Not Operate tags, and Information tags. The position supports DCC Operator II during abnormal and emergency events and contributes to emergency and storm response operations. This is a 24/7 operational environment with rotating shifts and on-call responsibilities. Candidates must pass the System Operator/Power Dispatching (SOPD) II test. After selection, Operator I employees must complete the Operator Training Certification program and progress to Operator II. The program typically takes 18 to 24 months and includes classroom instruction, on-the-job training, simulator training, and assessments.

Requirements

High-school diploma or GED.
Successfully pass the System Operator/Power Dispatching (SOPD) II test to be considered qualified.
Successfully complete the Operator Training Certification program and progress to Operator II.
Ability to work a 24 × 7 rotating shift schedule.
Ability to work onsite at a designated company facility.

Nice To Haves

Associate degree.
Previous operator experience.
Good written and verbal communication skills.
Ability to work with individuals from varied socioeconomic, cultural, and ethnic backgrounds.
Demonstrated computer and technical aptitude.
Knowledge of distribution systems, equipment, and operations.

Responsibilities

Direct dispatching for feeder-level outages and below, and assist with substation outages.
Review outage information, dispatch appropriate field resources, troubleshoot and analyze problems, identify possible fault locations, and direct restoration efforts.
Review and update outage information and maintain accurate outage and distribution-system models in OMS and DMS to support system optimization.
Authorize, record, and model Hot Line Tags, Clearance tags, Do Not Operate tags, and Information tags in OMS and DMS.
Under supervision and direction of a supervisor or Senior DCC Operator, direct and model switching activities to maintain an accurate distribution-system model.
Periodically review system tags to ensure they are removed promptly and that the system model and data remain accurate.
Monitor DSCADA and DMS, including remotely opening and closing feeder circuit breakers, reclosers, and regulators during normal and emergency conditions.
Install and remove Hot Line Tags remotely.
Monitor DSCADA and DMS alarms, help determine appropriate responses, and provide notifications and reports to others.
Assist with restoration for large outages, including feeder lockouts, substation outages, and transmission-line interruptions.
Assist in developing and calling out emergency switching orders to isolate faults and restore power during large outages.
Analyze outage conditions to determine predicted fault locations when these are not provided automatically.
Support DCC Operator II during abnormal and emergency events and participate in emergency and storm response operations.