DC Support, Equipment Operation

Henry Schein • Vancouver, BC

2d • Onsite

About The Position

The Distribution Centre (DC) team plays a key role in providing customers with timely and accurate merchandise and products, contributing to the company’s success and reputation of excellent service. Our goal is to ship 100% of customer orders every day.

Requirements

• High School Diploma or equivalent.
• Related distribution center or warehouse experience preferred.
• Experience operating warehouse equipment (i.e.: Walkie, order Picker, Reach Truck, and Turret Truck)
• Current equipment certifications for the above equipment (or willingness to be trained and certified).
• Ability to operate equipment safely.
• Strong attention to detail and accuracy with the ability to perform basic mathematical processes.
• Excellent hand-eye coordination and ability to manipulate small objects.
• Ability to follow verbal and written instructions.
• Strong organizational and multitasking skills.
• Problem-solving ability and troubleshooting skills when verifying documentation against products.
• Ability to work collaboratively and positively within a team environment.
• Ability to learn in-house software applications and warehouse systems.

Nice To Haves

• Related distribution center or warehouse experience preferred.

Responsibilities

• Operating equipment (Order Picker, Reach Truck, Turret Truck) to move, load, and unload products within the warehouse. Equipment use includes powered equipment, carts, pallet jacks and/or manual handling methods.
• Receiving and unpacking goods from incoming trucks and routing materials to appropriate locations within the DC.
• Supports the Distribution Centre’s goal of shipping 100% of customer orders daily with 99.94% accuracy through efficient receiving, picking, packing, checking, and shipping.
• Performs all aspects of inbound and outbound processing, including scheduling deliveries, processing paperwork, and handling customer and supplier inquiries.
• Meeting safety standards when operating equipment.
• Accurately processes daily customer orders—printing documentation, picking, packing, checking (auditing), and shipping within established deadlines.
• Conducts receiving duties such as scanning paperwork, identifying damaged or discrepant freight, completing reports, and ensuring documentation is filed per policy.
• Executes material handling activities including put-away, replenishment, stock checks, rotation, and ensuring locations are “picker ready.”
• Uses RF scanners and both manual and powered warehouse equipment (training and certification provided) to complete warehouse tasks safely and efficiently.
• Maintains accurate records and submits all required reports and productivity logs within prescribed timeframes.
• Provides responsive and professional communication via phone and email to internal and external customers, escalating issues to the Lead Hand or DC Manager as needed.
• Ensures safety, security, and ISO/corporate policies are consistently followed throughout daily operations.
• Participates in inventory control activities including daily cycle counts, sweeps, test counts, and month-end/year-end cutoffs.
• Identifies and reports product, location, or process issues promptly to leadership and contributes to corrective action solutions.
• Engages in cross-training across all DC Support functions to enhance skills, flexibility, and career development within the distribution environment.

Benefits

• The hourly starting rate for this role is: $19.25.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED