DC Supervisor - City Counter

O'Reilly Auto Parts • Puyallup, WA

1d • $68,035 - $102,052 • Onsite

About The Position

The DC Supervisor - City Counter is responsible for ensuring all orders through the city counter are picked and delivered efficiently, accurately, and on time. This role involves supervising city counter staff, delegating workload, maintaining effective communication, and resolving customer issues. The supervisor also manages team member schedules, evaluations, and ensures a high degree of safety and productivity. Additionally, they are responsible for the maintenance and appearance of the city counter delivery fleet and coordinating staff efforts to maximize efficiency.

Requirements

• High school diploma or equivalent (GED)
• Basic computer skills
• Strong verbal, written, and interpersonal skills
• Proven ability to stay organized and lead a team of individuals
• Customer service oriented and able to work well in a team environment
• Ability to read and match numerical and alphabetical characters quickly and accurately

Nice To Haves

• Previous experience in an O’Reilly store and distribution center
• Completion of the O'Reilly management training program
• Advanced computer skills
• Bilingual (English/Spanish preferred)

Responsibilities

• Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time.
• Communicate with the department trainer to ensure that new team members are properly trained.
• Responsible for warehouse security on Saturdays and scheduled holidays.
• Maintain a neat, clean, and organized appearance of the city counter.
• Maintain effective communication between the city counter staff and store, DC, and office personnel.
• Research and solve any customer questions, problems, and complaints.
• Responsible for scheduling workload, team member work schedules, and vacations.
• Responsible for team member evaluations being written and delivered in a timely manner.
• Ensure that a high degree of safety is maintained among counter staff and route drivers.
• Review overage/shortage and productivity reports to set and maintain company standards.
• Responsible for the maintenance, performance, and appearance of city counter delivery fleet and maintaining records of such for each vehicle.
• Coordinate the efforts of all city counter staff to maximize efficiency.
• Maintain safety standards while operating and identify unsafe practices and situations.
• All other duties as assigned.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED