DC Security Supervisor

GardaWorld•Washington, DC
•Onsite

About The Position

GardaWorld Security Services is Now Hiring a Surveillance Security Officer! Ready to suit up as a Surveillance Security Guard? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Officer – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.

Requirements

  • You have a high school education or equivalent (GED)
  • You’re able to ace (and pass) an extensive screening process including background check and drug screening
  • You have Security, Military, and/or Law Enforcement experience of at least 4 years or more
  • You have an active DC security license
  • You are at least 21 years of age or older as required by applicable law or contractual requirements

Responsibilities

  • Exceptional Customer Service and Front of House mindset
  • Professionalism in appearance, conduct, and communication
  • Effective oral and written communication skills (to include report writing)
  • Proficient computer skills including Microsoft Office
  • Tech Savvy, comfortable learning intricate security and building systems
  • Ability to multitask and prioritize
  • Quick Learner
  • Understand basic security principles
  • Ability to remain calm and respond to incidents/elevated situations
  • Maintain expert, up-to-date knowledge of all site-specific post orders, corporate policies, and security protocols through proactive and frequent operational reviews.
  • Professionally navigate and utilize complex security operations systems, including digital ticketing platforms, designated email boxes, corporate messenger chats, and electronic incident reporting software.
  • Author highly detailed, accurate, and legally robust incident reports immediately following any security anomalies, medical emergencies, or facility breaches.
  • Manage high-volume access control and alarm monitoring systems, verify visitor identification, issue and print corporate badges, and strictly enforce building entry protocols to prevent tailgating.
  • Conduct active CCTV camera monitoring and remain fully prepared to execute precise, immediate protocols upon receiving any system alarms or security alerts.
  • Memorize and maintain a flawless understanding of response protocols for all system alerts, fire alarms, duress alarms, and emergency evacuation steps.
  • Maintain seamless, professional radio and walkie-talkie communication, adhering to proper codes and clear transmission etiquette at all times.
  • Execute strategic crowd control and monitoring measures during high-profile corporate events to ensure participant safety and orderly foot traffic.
  • Maintain unwavering situational awareness and physical oversight of all facility entrances, exits, and perimeters while upholding strict uniform etiquette and a professional demeanor at all times.
  • Successfully cross-train all officers across all security posts orders, posts, and desk roles, demonstrating total operational agility to seamlessly pivot between duties as required by the site.

Benefits

  • medical, dental, and vision insurance plans
  • a 401(k) retirement savings plan with employer matching contributions
  • paid time off (PTO) policy
  • paid holidays
  • disability coverage
  • life insurance options (depending on how many hours worked and per contract)
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost
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