DC Operations Manager

Würth MRO, Safety, & Metalworking • Prairie Township, OH

2d • Onsite

About The Position

The DC Operations Manager will be the operational leader for all Inbound and Outbound activities within the Distribution Center. This includes managing purchase order receipts, product quality, inventory reconciliation, storage, picking, packing, accuracy, and shipping. The role requires proven leadership skills to manage a team, including hiring, training, performance evaluations, and time management. A strong focus will be placed on maintaining a safe and clean working environment, adhering to all safety protocols. The manager will collaborate with internal and external partners to drive new initiatives, provide KPI updates, and enhance customer experience. Setting operational expectations through labor performance and quality metrics, defining clear roles, and holding individuals accountable are key aspects of this position. A deep understanding of DC systems, controls, and tools is necessary, along with the ability to train others. Driving results against budget, forecasting challenges, identifying improvements, and providing ROI justifications for process improvements are also critical. The role involves leveraging data to align staffing, optimize hours, and identify root causes of operational issues.

Requirements

• Bachelor’s degree or equivalent from four-year College or technical school preferred but not required; 5+ years of related experience and/or training; or equivalent combination of education, leadership and on-site experience.
• Proven ability to professionally engaged with other site leaders and lead a small team including hiring, training, performance evaluations delegating/directing work along with managing time and attendance.
• Must have extensive experience in an automated environment where the WMS, Systems Controls, and automation are physically and systemically connected and communicating to complete operational activities.
• Must have extensive labor management experience either though a LMS and or, other tools that drove employee performance and quality standards.
• Highly experienced in driving warehouse safety including power equipment standards, accident/injury documentation and, maintaining safe working habits.
• Proven expertise in developing salaried leaders including coaching core leadership competencies, detailing performance appraisal and, developing roles & responsibilities.
• Intermediate proficiency in MS Excell, MS office and MS word along with other similar PC based activities and or tools.
• Must be comfortable using PC and tools remotely to aid in problem solving, root cause analysis and systems testing/diagnosis while in the moment.
• Must show the proven capability to lead/manage multiple projects/tasks and, the ability to prioritize and delegate promptly.
• Ability to communicate in person/electronically professionally also upholding the companies’ values and leadership expectations

Responsibilities

• Operational leader of all Inbound purchase order receipts, product quality, Inventory reconciliation and storage activities.
• Operational leader of all Outbound picking, packing, accuracy and shipping activities
• Lead a small team including hiring, training, performance evaluations, delegating/directing work along with managing time and attendance.
• Responsible for driving and maintaining a safe and clean working environment upholding all required safety protocols for all DC employees.
• Directly work with internal/external partners to drive new initiatives, provide key KPI/Metric performance updates and, aid in driving a best-in-class customer experience.
• Sets operational expectations through implementing and maintaining all labor performance and quality metrics, establishes clear roles and responsibilities for their teams and, holds individuals accountable to any documented standards.
• Develop a high depth of knowledge with all systems, controls and tools used in the DC including, having the capability to train and, clarify functionality.
• Drive results against budgeted performance/cost targets including forecasting impeding challenges, looking for areas of improvement and providing process improvement initiatives with full ROI justifications.
• Leverage data and trends to align staffing outcomes, hours utilization and, identify root causes to operational impacts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree