DC Administrative Assistant

FERGUSON•Waterloo, IA

1d•$15 - $23•Onsite

About The Position

Ferguson Enterprises is seeking a dedicated DC Administrative Assistant to join their team. This role is crucial for ensuring the efficient functioning of the department. The company, founded in 1953, is a Fortune 500 company with approximately 36,000 associates across 1,700 locations, providing best-in-class products and services across various industries. Ferguson emphasizes building better infrastructure, homes, and businesses, and focuses on making customers' complex projects simple, successful, and sustainable. They are committed to a world-class working environment and value their employees.

Requirements

Previous administrative experience
Outstanding customer service abilities and the capacity to manage challenging customers with ease
Proficiency in phone skills, including managing a multi-line phone system
Ability to work well in a fast-paced environment and balance multiple tasks simultaneously
Minimum clerical skills, including basic typing and computer proficiency
Strong interpersonal abilities and the capacity to engage effectively with management and colleagues
Persistent, eager, and willing to support our team’s accomplishments

Nice To Haves

A Bachelor’s or Associate's Degree

Responsibilities

Answering and transferring incoming calls pleasantly and professionally
Directing calls to the appropriate associate or department, taking messages, or transferring to voicemail when necessary
Greeting visitors and alerting associates when they have a visitor
Accepting incoming deliveries and assisting with customer questions
Assuring appropriate coverage of phones when away from the desk
Performing data entry tasks accurately and efficiently
Assisting in various administrative duties as requested by management