DBA Engineering Manager
About The Position
The Manager of Database Administration & Enterprise Application Support leads a team responsible for administering, maintaining, supporting, and continually improving the organization’s database platforms and enterprise applications. The role ensures the availability, performance, security, and reliability of critical business systems while advancing operational excellence and providing strong customer service to business stakeholders. The position combines technical expertise and team leadership, managing strategic initiatives alongside day-to-day operations. Responsibilities span Microsoft SQL Server administration, enterprise application support, service management, process improvement, technology planning, and vendor relationships.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- At least 7 years of progressive experience supporting Microsoft SQL Server environments.
- At least 3 years of leadership or management experience.
- Strong understanding of database performance tuning, backup and recovery, and high-availability solutions.
- Experience supporting enterprise business applications in a production environment.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Knowledge of Microsoft SQL Server administration; database performance tuning and optimization; backup, recovery, and disaster recovery planning; enterprise application support and lifecycle management; incident, problem, and change management; team leadership and staff development; vendor and stakeholder management; process improvement and operational excellence; and project and resource management.
Nice To Haves
- Experience with ERP, financial, operational, or healthcare applications.
- Experience with cloud-hosted database and application platforms.
- Familiarity with ITIL principles and service management practices.
- Experience with monitoring, automation, and scripting technologies.
- Microsoft SQL Server certifications or related technical certifications.
Responsibilities
- Lead, mentor, and develop Database Administrators and Application Support Analysts.
- Establish performance goals, development plans, and operational metrics.
- Foster accountability, collaboration, and continuous improvement.
- Prioritize workloads, allocate resources, and manage escalations.
- Oversee administration and support of Microsoft SQL Server environments.
- Ensure database availability, performance, integrity, backup, and recovery capabilities.
- Develop and maintain database standards, procedures, and best practices.
- Monitor database health and proactively address performance issues.
- Support capacity planning, upgrades, migrations, and disaster recovery initiatives.
- Manage support and maintenance of enterprise business applications.
- Partner with business stakeholders to resolve issues and identify enhancement opportunities.
- Coordinate application upgrades, patches, testing, and deployments.
- Ensure system reliability and compliance with security and operational standards.
- Lead root cause analysis and problem management activities.
- Develop and maintain service level objectives and operational metrics.
- Drive process improvements and automation initiatives.
- Ensure systems, processes, and procedures are appropriately documented.
- Participate in strategic technology planning and roadmap development.
- Manage vendor relationships and support contracts as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
