DB Client Leader I (Canada)

Alight Solutions

8d•Remote

About The Position

Defined Benefit Client Leader- Canada / Virtual Do you have experience delivering enterprise products and services in a high-growth environment? Are you a global collaborator with experience in leading delivery operations? Our Story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. About the Role The Defined Benefit Client Leader sets strategic direction and oversees the daily pension operations for their assigned clients. They contribute to developing functional business plans and strategies, ensuring effective service delivery to clients and achieving business objectives. Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com. Our values are the essence of who we are: Champion people. We are empathetic and have created a place where everyone belongs. And we win together. Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves. Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy. Our Colleague Experience At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place. Help us reimagine how people and organizations thrive! Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive. @AlightSolutions

Requirements

Have extensive experience in defined benefit client management or related roles.
Strong communicator who simplifies the complex, can translate strategic direction into team vision and deliverables
Creative, innovative, problem solver
Seeks out collaborative opportunities across the business to drive results
Possess exceptional leadership and team management skills, with the ability to inspire and motivate others.
Be knowledgeable about industry trends, regulations, and best practices in defined benefit.
Possess a relevant background in finance, business, or a related field.
Bachelor’s degree (business context preferred) or equivalent work experience required
10+ years in DC and a variety of client experiences
Alight requires all virtual interviews to be conducted on video.
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Responsibilities

Leading the defined benefit client delivery team in developing and implementing strategic plans to meet client needs and business goals.
Providing guidance and direction to the team in delivering high-quality service and support to clients.
Collaborating with internal stakeholders to ensure seamless coordination and execution of client initiatives.
Monitoring industry trends and Canadian pension standards to proactively address client needs and maintain compliance.
Overseeing the development and delivery of client reports, presentations, and communications.
Building and maintaining lasting client relationships through effective communication and problem-solving.
Develop and manage Defined Benefit talent within the organization

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person.
Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

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