Daytime Team Member
About The Position
Potbelly is hiring a friendly, outgoing Team Member to provide customers with fast, friendly, and efficient service and consistent, quality food in a clean and inviting environment. Team Members help customers enjoy lunch again by working across shop stations, preparing food, serving customers, and supporting shop operations. The role is for morning and day shifts, with availability required at some point between 8 a.m. and 4 p.m.; availability for the entire window is not required. Team Members help open the shop, prepare food, and serve customers. Applicants must be at least 16 years old. Employees in Illinois must become food safety certified within 30 days of employment. Employees who are 18 or older may use an automatic slicer. Employment decisions are based on qualifications, merit, and business need. Potbelly is an equal opportunity employer. The company may use AI-assisted tools in hiring, while all final employment decisions are made by people. Applications must be submitted by 11/26/2026, though the posting may close earlier if a suitable candidate is selected.
Requirements
- Be at least 16 years of age.
- Have a friendly, customer-first mindset and be able to thrive in a fast-paced, energetic environment.
- Have strong written and verbal communication skills.
- Be comfortable working in a bustling kitchen environment.
- Be able to manage potential allergens, including peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
- Be a team player.
- Be able to stand or walk for a minimum of three hours or as needed.
- Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
- Illinois employees must become food safety certified within 30 days of employment.
Nice To Haves
- Knife skills are a big plus.
Responsibilities
- Work multiple stations, including load, dress, shakes, cash, prep, and front, as directed by a Shift Leader or Manager.
- Follow health and safety standards for food, cleanliness, and safety.
- Restock the food line, chips, and cooler.
- Prepare quality finished products, including sandwiches, salads, soups, cookies, and ice cream, efficiently.
- Use the automatic slicer to prepare food items if 18 or older.
- Clean tables, counters, floors, bathrooms, the kitchen, and utensils, and take out trash.
- Operate the cash register, handle and balance cash, and follow cash-handling procedures.
- Effectively handle customer complaints and issues.
- Take delivery, catering, and pickup orders over the phone.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Domestic partnership benefits
- Paid parental leave
- FSA and HSA with employer contribution
- Commuter benefit program
- Retirement savings 401(k) with company match
- Employee Assistance Program
- Paid time off
- Discount program
- Flexible work schedule
- Career growth opportunities
- Competitive pay of $15.25 to $15.75 plus digital tips; tip earnings are not guaranteed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
