Daytime Cafe Associate

Scheels•Billings, MT

About The Position

The Daytime Cafe Associate prepares and sells fudge and performs a range of restaurant functions for Ginna’s, which may include deli line, barista, grill, ice cream, baked goods, and other duties assigned by the manager or supervisors. The associate prepares different types of food, drinks, and ingredients; maintains working knowledge of recipes and prepared foods; and handles products according to food-safety rules and standard operating guidelines. The role includes supporting new-associate training, cash control, side work, cleaning schedules, and opening and closing procedures. The associate is expected to keep their workspace and surrounding areas exceptionally clean, follow company policies and safety procedures, and contribute to a professional, respectful, customer-focused team environment. The schedule may include varied hours, evenings, weekends, and holidays. The position involves medium physical work, including sitting, standing, bending, climbing, stooping, kneeling, crouching, reaching, walking, pushing and pulling, and lifting. Food may contain or come into contact with common allergens. Reasonable accommodations may be available for qualified individuals.

Requirements

Ideal candidate has a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Demonstrate genuine and consistent customer service, including eye contact, a smile, and a genuine thank you.
Approach tasks, projects, and follow-up communication with energy and urgency.
Show a desire to become knowledgeable in the role and apply that knowledge effectively.
Show respect and appreciation for others and Scheels.
Arrive at work and meetings 10 minutes early.
Show genuine interest and initiative in helping others.
Be eager to listen, learn, apply knowledge, accept critical feedback, and adapt to a changing work environment.
Apply basic math, grammar, punctuation, and spelling.
Meet Scheels dress and grooming expectations.
Take pride and ownership in work while meeting expected deadlines.
Add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American money and weight, volume, and distance measurements.
Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Speak effectively before groups of customers and employees.
Be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push and pull, lift, talk, and hear, with or without reasonable accommodation.
Exert 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.

Responsibilities

Prepare fudge products and sell them to customers.
Perform Ginna’s restaurant functions, which may include deli line, barista, grill, ice cream, baked goods, fudge, and other duties assigned by the manager or supervisors.
Follow state and local food-safety requirements.
Receive and store products according to Standard Operating Guidelines.
Assist in training new associates using kitchen tools, mentor checklists, and Standard Operating Guidelines.
Follow cash-control and till-management procedures under Scheels Cashier Guidelines.
Manage and support side work, daily and detail cleaning schedules, and opening and closing procedures.
Maintain working knowledge of Ginna’s recipes and prepared foods.
Keep personal workspaces and surrounding areas orderly and exceptionally clean.
Maintain a professional appearance and attitude, contribute to a positive team atmosphere, treat others respectfully, and follow company policies and procedures.
Prepare different types of food, drinks, and ingredients.
Work assigned schedules, which may include varied hours, evenings, weekends, and holidays.
Follow safety procedures and perform duties in a manner that minimizes injury risk.