Day Warehouse Mentor

STATES INDUSTRIES•Eugene, OR

2d•Onsite

About The Position

The Day Warehouse Mentor provides hands-on, day-to-day floor leadership, training, technical expertise, and operational support in the Hardwood Warehouse. The role supports receiving, hardwood veneer grading, batching, inventory storage, material handling, and transfers to production, working closely with the Warehouse Value Stream Manager (VSM) to support safe and efficient operations and departmental goals for safety, quality, inventory accuracy, material availability, on-time delivery, labor utilization, training, and continuous improvement. The Mentor coaches employees, reinforces established standards, and develops team capabilities using Training Within Industry (TWI) principles and Job Instruction (JI) methods. The position serves as the designated operational resource when the Warehouse VSM is unavailable, within assigned authority, and requires maintaining forklift certification and safely operating applicable warehouse equipment. Work is performed primarily in a busy industrial warehouse and plywood manufacturing environment, with forklift traffic, moving equipment, wood products, dust, variable noise, and possible indoor or outdoor exposure to heat, cold, and changing conditions. Regular walking, standing, reaching, bending, stooping, and material handling are required, including lifting up to 50 pounds independently and heavier items with assistance or equipment. Appropriate PPE and compliance with company safety requirements are mandatory. Regular and predictable attendance and flexibility to respond to operational, staffing, and training needs are essential; additional hours or shift coverage may be required based on operational needs.

Requirements

At least two years of relevant manufacturing, hardwood warehouse, logistics, or inventory experience.
Working knowledge of hardwood veneer species and grades, material flow, warehouse operations, and applicable HPVA/ANSI grading standards.
Ability to coach employees, organize work, communicate expectations, resolve problems, and collaborate across departments.
Ability to understand customer specifications, identify quality issues, and coordinate appropriate escalation.
Working knowledge of Microsoft D365 or similar ERP, Microsoft Excel, Outlook, and accurate inventory documentation.
Basic math skills, including measurements, quantities, units, fractions, and decimals.
Forklift certification required, or must be obtained within the timeframe established by the Company.
Ability to regularly walk and stand, reach, bend, stoop, and handle materials; lift up to 50 pounds independently and heavier items with assistance or equipment as appropriate.
Compliance with PPE and company safety requirements; regular and predictable attendance and flexibility to respond to operational, staffing, and training needs.

Nice To Haves

Hardwood veneer grading and batching experience is strongly preferred.
Prior experience as a lead, mentor, trainer, or other formal or informal floor leader is preferred.
Experience with TWI, Job Instruction, Lean, Kaizen, 5S, or structured continuous improvement is preferred.
Formal education beyond high school is preferred; relevant experience and demonstrated performance may be considered in lieu of education.

Responsibilities

Serve as a floor-level leader, trainer, and technical resource for hardwood warehouse employees, supporting the VSM in meeting safety, quality, inventory, service, and labor goals.
Ensure employees follow safety policies, PPE requirements, forklift and pedestrian safety practices, housekeeping standards, and safe material-handling procedures.
Coordinate daily assignments, receiving, grading, batching, storage, staging, loading, and material movement according to production priorities and customer requirements.
Work alongside employees as needed to support staffing, training, quality, inventory, or material-flow requirements.
Monitor timely preparation and delivery of hardwood veneer, composites, and other warehouse materials to production; communicate shortages and changing priorities.
Reinforce correct material identification and handling, applying knowledge of hardwood species, veneer grading, HPVA/ANSI standards, customer specifications, and batching requirements.
Identify damaged, mislabeled, nonconforming, or questionable materials and coordinate containment, documentation, disposition, and follow-up with Quality and Procurement.
Support accurate inventory transactions in Microsoft D365, including receipts, transfers, location changes, corrections, and material movements.
Coordinate cycle counts, investigate discrepancies, correct underlying transaction or handling issues, and maintain clear material locations and traceability.
Maintain orderly, clearly identified storage areas and support 5S, material protection, and efficient warehouse layout.
Coordinate with the hardwood purchaser, Quality, Scheduling, Production, and transportation personnel to resolve supply, grading, vendor, and delivery concerns.
Support vendor material reviews, customer live looks, and claims or material disposition activities as assigned, partnering with the technical grading trainer and purchaser.
Provide accurate shift handoffs covering inventory, material shortages, batching, quality issues, equipment, staffing, and follow-up actions.
Identify and support root-cause analysis and corrective actions for inventory errors, damage, waste, delays, quality issues, and safety concerns.
Participate in Kaizen, 5S, TWI, and other continuous-improvement activities to improve flow, accuracy, service, and operating costs.
Train and coach employees using TWI Job Instruction methods; develop, review, and maintain Job Breakdown Sheets (JBS) and documented training standards.
Follow the Mentor Training Plan for onboarding, cross-training, qualification, retraining, and ongoing employee development; verify proficiency and document progress.
Provide timely feedback on performance, safety, attendance, teamwork, and conduct; communicate concerns and documentation to the VSM and Human Resources as appropriate.
Complete assigned records, inventory reporting, training documentation, production reports, and applicable Paycom activities accurately and on time.
Promote a positive and accountable work environment consistent with the States Industries Employee Handbook.
Serve as the designated operational resource when the Warehouse VSM is unavailable, within assigned authority.
Maintain required forklift certification and safely operate applicable warehouse equipment.
Perform other duties as assigned.