Day Warehouse Manager

US Foods•Charlotte, NC

5d•$60,000 - $100,000

About The Position

The Manager, Warehouse ensures a warehouse culture focused on people, safety, service, and cost through engagement with warehouse associates, strong customer service, and safe, profitable operations. The role uses warehouse operations experience to manage personnel and drive efficient operations, ensuring safe, accurate, and timely receiving and storage of inbound product or selection and loading of outbound product. The position directly supervises union and/or non-union warehouse associates, including loaders, selectors, receivers, and forklift drivers. It works with warehouse leaders, coworkers, and internal customers across departments, such as Sales. The work takes place in normal warehouse environments as well as cooler and freezer areas where temperatures may be as low as -5 degrees. The role requires 10% travel, typically for mandatory meetings and/or training.

Requirements

At least three years of experience in warehouse distribution.
At least one year of experience overseeing a workforce.
Broad knowledge of warehouse operations, methods, and procedures.
Strong leadership, communication, and people development skills.
Familiarity with inventory control, OSHA, HACCP, and other regulatory requirements.
Ability to interpret financial and operational data.
Basic computer skills, including Microsoft Office.
High school diploma or GED.
Able to meet the stated physical activity requirements, including frequent walking and sitting; occasional standing, driving a forklift or pallet jack, lifting and carrying within stated weight ranges, and other listed movements and handling activities.

Nice To Haves

College degree preferred.
HACCP certification is a plus.
PCQI certification is a plus.

Responsibilities

Champion safety procedures, processes, and training to maintain a safety-first culture and help ensure associates remain injury free.
Oversee, coach, and develop warehouse associates; train them on policies and procedures, assist with problem resolution, discuss performance with Senior Warehouse Managers, and create plans to address performance gaps.
Maintain open communication and direct the workforce to ensure efficient workflow.
Direct and supervise warehouse associates’ work and productivity; promote engagement, retention, and a culture reflecting US Foods values.
Participate in interviewing and hiring warehouse personnel with Senior Warehouse Managers; review performance, coach on productivity and safety targets, and deliver disciplinary action.
Lead associates to produce accurate orders for staging and truck loading, and oversee preparation of the warehouse for shipping or receiving on the next shift.
Monitor operational information, including mis-picks and productivity reports, to ensure shift rates and preferred methods are met; correct behaviors through coaching and counseling.
On day shift, designate dock locations for inbound carriers; ensure product is stocked appropriately according to food safety and FIFO procedures; monitor replenishment to keep stock available for the shipping shift and minimize shortages; oversee will call.
Maintain the physical condition and safety of the warehouse and equipment, including preparing repair work orders and equipment requisitions.
Work with the operations management team to identify inventory shrink sources and develop action plans; analyze operations and recommend improvements to expenses and cost control.
Inspect the facility for safety hazards and resolve them or report them to the safety manager as appropriate.
Ensure Master Sanitation Schedule (MSS) and FSQA requirements are followed.
Schedule working shifts effectively using appropriate planning tools, such as Microsoft Excel.
Perform other duties assigned by the manager.