Day Time Team Member

Goodwill Greater Milwaukee & Chicago • Aurora, IL

13d

About The Position

Goodwill Greater Milwaukee and Chicago is hiring daytime team members for its retail operations. Depending on placement, team members may work in Production, Donations, on the Sales Floor, or as a Cashier. These roles support Goodwill’s mission of helping people with barriers to employment and contribute to positive customer and donor experiences.

Production Associates price donated items according to guidelines and pricing goals, while maintaining an efficient flow of donations to the sales floor. Donation Attendants greet and thank donors, accept donations, and help keep the production area organized by sorting incoming items. Sales Floor Associates organize merchandise, help customers find items, and answer questions about Goodwill and donations. Cashiers build customer relationships, accurately process transactions, and explain how purchases support employment opportunities.

Goodwill describes itself as a people-driven organization with nearly 6,000 employees. It offers opportunities to learn and grow through cross-training, advancement, and specialized training and development, including customer service training. The starting rate is $15.00 per hour. Placement within the salary range depends on factors including education, experience, internal equity, and market demands; certain roles may participate in an incentive plan, subject to its terms and conditions.

Requirements

• One year of customer service, retail, or production experience is preferred.
• Must be able to stand, bend, and reach for the duration of the shift while maintaining a customer service mindset.
• Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and maintain customer service standards when interacting with donors.

Nice To Haves

• One year of customer service, retail, or production experience.

Responsibilities

• Production: Price donations according to pricing guidelines and goals to maximize funds for Goodwill’s mission.
• Production: Maintain an efficient flow of donations to support a smooth customer service experience on the sales floor.
• Donation Attendant: Greet and thank donors and carefully accept donations.
• Donation Attendant: Sort incoming donations and help keep the production area organized.
• Sales Floor Associate: Organize the sales floor so customers can find merchandise.
• Sales Floor Associate: Provide customer service, help customers find items, and answer questions about Goodwill or donations.
• Cashier: Build relationships with customers and accurately ring up sales transactions.
• Cashier: Explain to customers how their purchases help someone get a job.
• Maintain customer service standards when interacting with customers, donors, and team members.

Benefits

• Flexible scheduling.
• No extended hours during the holiday season.
• Career growth opportunities through specialized training and development, including customer service training.
• 20% store discount on purchases.
• Early access to wages.
• Employee referral program; referral rewards are available after the referred employee completes their probationary period.
• Competitive benefits may include medical, dental, and vision insurance; short- and long-term disability insurance; life insurance; a retirement plan; and paid time off. Benefit specifics vary by job category and employment status.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed