Day Services Assistant Manager
About The Position
Favarh is seeking a proactive, creative, and energetic Day Services Assistant Manager to support the daily operations of its Day Services programs. The role collaborates closely with the Day Services Manager to support smooth program delivery, staff coordination, and opportunities for individuals to achieve their highest level of independence. Responsibilities include helping lead teams, coordinating transportation, organizing community outings, and maintaining compliance with state and agency standards. The role supports programs across Avon and Canton, Connecticut, and is scheduled Monday through Friday, 8:00 a.m. to 4:00 p.m. (40 hours per week). Favarh – The Arc of the Farmington Valley is a nonprofit organization founded in 1958 that supports people with intellectual and developmental disabilities in living as independently and inclusively as possible. Its mission is to help each person achieve their personal best, and its vision is a future where every person with an I/DD lives in the community with the support they need to thrive.
Requirements
- A bachelor's degree in a related field and 1–2 years of relevant experience, or an associate's degree and 3 years of experience in Human Services; relevant experience may be accepted in lieu of a degree.
- Strong communication, organization, and leadership skills.
- Ability to manage multiple responsibilities in a dynamic environment.
- Valid Connecticut driver's license and a clean driving record.
Nice To Haves
- Familiarity with Relias, Therap, and person-centered planning.
Responsibilities
- Provide daily support to the Day Services Manager in coordinating program operations.
- Ensure active treatment and incidental teaching occur throughout the day.
- Coordinate staff coverage, transportation, and program schedules.
- Prepare and distribute monthly calendars for in-house and community activities.
- Identify and organize volunteer opportunities and innovative programming.
- Support teams with project assignments and implementation of special events.
- Provide support at all Day Program locations as needed within the department.
- Complete daily staffing assignments and adjust them as needed.
- Audit staff training in Relias and support and follow up on training completion.
- Support the implementation of positive reinforcement and team-building strategies.
- Assist with disciplinary procedures in accordance with agency policy.
- Audit Therap documentation daily, including ISPs, T-logs, and GERs.
- Maintain current files and records for program participants and staff.
- Complete Individual Progress reviews and LON updates.
- Attend IP meetings and ensure timely submission of documentation.
- Ensure compliance with DDS quality indicators and support quality assurance, health, and safety efforts.
- Maintain a caseload of program management responsibilities.
- Support department managers as assigned by leadership.
- Assist with system improvements and implementation with leadership approval.
Benefits
- Generous paid time off (PTO).
- Paid holidays.
- Free dental, vision, and life insurance.
- Health insurance available as an opt-in.
- 403(b) retirement plan with employer contributions up to 12%.
- Free long-term disability insurance.
- EBHRA Health Reimbursement Plan of $2,200 annually.
- Employee referral bonus program.
- Employee Assistance Program (EAP).
- Comprehensive training and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
