Day Service Supervisor

Access: Supports for Living•New York, NY

1d•Onsite

About The Position

Be part of a team that values connection, accountability, and real impact. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support. You’ll be part of a team that is clear about expectations, supportive and accountable, focused on outcomes that matter to people, and committed to helping people live the healthiest and fullest lives possible – while making sure our staff can do the same.

Requirements

Good oral and written communication skills.
Ability to read, write, speak and understand English.
Ability to maintain confidentiality.
Strong interpersonal, listening, communication and motivational skills.
Good analytical ability with problem-solving and follow up.
Ability to work independently and handle multiple tasks simultaneously.
Proficiency in the use of a personal computer and appropriate software and E-Mail system.
Valid driver’s license and the ability to operate an agency vehicle if needed.

Nice To Haves

Minimum 1 year supervisory experience in the field (with Bachelor's Degree or RN).
Minimum 2 years supervisory experience in the field (with Associate's Degree).
Minimum 2 years supervisory experience preferred (with 5 years experience with related population).

Responsibilities

Develops and implements programming that is challenging, inspiring, and in-line with the valued outcomes of the individuals who receive services.
Ensures programming is person-centered, fosters community integration, and focuses on skill acquisition and/or retention while remaining compliant to agency, state, and federal requirements.
Provides supervision to Direct Support Professionals.
Works with the Day Services Team Leader to develop, coordinate and implement program goals.
Provides supervision utilizing the Direct Support Professional Core Competencies, JC Code of Ethics & Empowerment Strategies.
Provides performance feedback to direct reports.
Ensures that program records are up-to-date and current for each person enrolled in the service.
Works with Care Coordinators to obtain and share documents to ensure complete and contemporaneous files.
Prepares for and attends Life Plan and other team meetings, and utilizes the information gathered to develop Staff Action Plans and document meeting minutes.
Provides role modeling, coaching and training to staff on the implementation of Habilitation Staff Action Plan and service documentation.
Maintains records of in-service training and communicates any training needs to the Leadership Team.
Works with the DSP SR, Direct Support Professionals (DSP’s) and individuals supported to develop and implement the daily schedule of activities.
Provides support on the implementation of the Behavior Support Plan in coordination with the Behavior Clinician.
Monitors the electronic health record (i.e., eVero) to ensure complete, accurate and timely complementation of service delivery as required.
Monitors service delivery as required to ensure quality and adherence to NADSP Core Competencies, Code of Ethics, Staff Action Plan and Safeguards.
Takes corrective actions as necessary and immediately notifies Supervisor of concerns.
Coordinates with Day Services Team Leader to ensure adequate staff coverage levels at all times.
Provides coverage and performs direct support duties as needed.
Works with the Day Services Team Leader to interview candidates.
Creates and maintains a healthy and productive work environment by modeling positive behaviors that teach patience, professionalism, and teamwork.
Works with Day Services Team Leader to plan and co-facilitate staff meetings.
Follows and adheres to all agency and program policy and procedures, including HIPAA, Confidentiality, Accident / Incident Reporting, Corporate Culture Playbook and implementing the Corporate Compliance Plan and related policies and procedures, and reporting facility and/or program needs to the Supervisor.
Completes special projects as requested by working independently and/or with other colleagues and staff.
Actively participates in supervision for professional growth and development.
Reports to work promptly and adheres to the assigned schedule.
Completes all required initial and annual training as well as ongoing training to increase knowledge.
Builds and maintains professional relationships with staff and colleagues.
Attends department and agency meetings as requested.
Maintains a valid NYS driver’s license in good standing and operates agency vehicles as needed.
Performs other duties as requested/assigned.