Day Program Team Leader

The Salvation Army Canada and Bermuda Territory•Winnipeg, MB

8d•CA$21 - CA$32•Hybrid

About The Position

The Day Service Team Leader is responsible for the day-to-day supervision, assignment, scheduling, and review of peers’ work quality of programs and services provided in consultation with the Director of Day Services, while ensuring a healthy and safe environment. This position provides direct support and assistance to the members including emotional and physical support, along with crisis intervention during their schedule shift. Not all incumbents perform all of the duties described below but perform a similar range of duties as per the directive of the Director of Day Services.

Requirements

Directs and guides the work of Day Service Facilitators.
Resolves conflict and employee issues.
Participates in staff meetings and training opportunities.
Contributes to ensuring wise use of member and program resources.
May be authorized to spend, disburse, or collect small amounts of cash.
Monitors and reports team’s expenditures and vehicle usage/maintenance.
Has materials management over records and documentation.

Responsibilities

Participate in the orientation and training of new staff
Monitor program expenditures
Record and report activities, behaviors and any incidents which occur during the shift.
Keep accurate documentation as to program vehicle usage and maintenance
Ensure facility is kept in accordance with agency policies and procedures and the Department of Families’ requirements
Manage member funds and ensure recording of purchases under the direction of the Director of Day Services.
Assist the Director of Day Services in developing an agenda
Familiarize and inform staff of agency policies and procedures; support, and implement and guide others in the application into daily tasks
Make suggestions that will improve efficiency, working conditions or procedures to Director of Day Services.
Monitoring health and safety processes to ensure processes, standards, and guidelines are being followed so that members and staff live and work in a safe environment by ensuring compliance with all safety rules and regulations are being adhered to by all, including but not limited to, emergency evacuation procedures, vehicle usage, transportation of members, working alone, food, medications and equipment, storage and maintenance.
Provide crisis intervention for members as required.
Conduct checks to ensure the safety of the facility and members throughout their shifts
Understand and promote members’ rights and responsibilities
Provide transportation to and from various locations while demonstrating safe driving skills
Follow all traffic laws while driving defensively to ensure safety
Report personnel and member concerns promptly to Director of Day Services
Promote proper lifting, twisting, and reaching techniques during job performance
Use PPE provided when necessary
Ensure individual’s health and medical needs are accurately attended to in a timely fashion including personal care where needed, and that all medication is properly administered and recorded (where applicable)
Recognize and report concerns of abuse or neglect
Provide emotional support for members as required
Be involved in implementing and monitoring individual plans
Provide individuals with support in pre-planning by providing a mechanism to gather information on an individual's goals and desired outcomes; Communicate necessary information and maintain positive relationships with other agencies or programs
Encourage and assist each individual to participate in daily activities, in employment and in the community including reinforcing work and community expectations, personal hygiene, meal preparation, grocery shopping, laundry and the care of the facility and grounds.
Ensure that the environment of the program is supportive, nurturing and encourages a high degree of member involvement including decision making
Model appropriate behaviour and attitude supporting growth and promoting independence for the members.
Contribute to ensuring the wise use of member and program resources
Develop opportunities for family and community engagement and assist individuals to develop positive social interactions
Ensures all contact with others is courteous and professional
Treat all members and staff with respect and dignity at all times.
Complete program inventories annually as per agency policies (where applicable).
Ensure completion and secure storage of records and documentation in accordance with agency policies and procedures and the Department of Families’ requirements.
Perform necessary housekeeping duties and report any maintenance issues as they arise.
Assist the Director in creating, managing, and facilitating appropriate activities, special events and spiritual care programs according to member interest, skill, and ability levels, providing support, input, and recommendations, as applicable
Promote social interaction and personal development.
Ensure all necessary components and any required documentation is completed for assigned activities.
Other Duties as Required