Day Program Manager

Lumibility•Wallingford, CT

About The Position

Lumibility is a person-centered agency serving all individuals with intellectual and/or developmental delays. We provide in-home, day support, transitional, and employment services to adults ages 21 and older, and have been a leading provider of human services throughout various towns in Connecticut since 1957. For an in-depth understanding of our services please visit our website at www.lumibility.org ! The role of the Day Program Manager will initially be based within our North Haven program and will serve as an integral part of our transition into the newly renovated program space in Wallingford. This presents a unique opportunity for new team members to contribute meaningfully to both our current operations and the future growth of our program. The Program Manager will direct and coordinate operations of the North Haven/Wallingford day program, including supervising and training staff, developing and managing program budget, and ensuring the development and implementation of activities that are person-centered and promote positive outcomes for persons served.

Requirements

Knowledge of person-centered, outcome-based services for people with differing abilities
Knowledge of community resources
Skill in supervising and training staff in a positive manner
Skill in planning and organizing
Skill in problem solving and decision making
Skill in operating standard office equipment, computer and various software packages
Skill in communicating effectively in a courteous and professional manner
Ability to read and understand policies and regulations and to translate general guidelines in to specific action
Ability to read and understand budgets and financial information
Ability to maintain confidentiality
Ability to use adaptive and other equipment
Ability to work flexible hours and travel to varying locations as needed
Must be able to sit, stand and walk at an assigned location(s) and work for extended periods of time; bend/stoop, kneel and balance frequently; climb, reach above shoulder level; push/pull, squat and crouch occasionally; with assistance, lift, carry and position individuals of various weight. Must be able to lift and carry up to 50 pounds occasionally. Must be able to drive multi-passenger vehicles for extended periods throughout the day. Lumibility’s offices, facilities, grounds and vehicles are smoke-free environments.

Responsibilities

Direct and coordinate the overall operations of program services in assigned area to ensure compliance with all agency policies and regulatory requirements.
Provide overall supervision of assigned staff by ensuring effective hiring, training, and scheduling and performance evaluation.
Assist in the development of assigned budget(s) and monitor expenses to assure budget compliance and fiscal accountability.
Ensure accurate and timely completion of billing, attendance and other similar financial duties as required.
Generate, compile and maintain all required documentation and case files. Write and submit professional quality reports in a timely manner.
Supervise, assign work, and evaluate employee performance.
Oversee the development, implementation and quality of service programs and activities that are person-centered and promote positive outcomes. Ensure the needs of individuals in services are met and the necessary supports are provided to meet individual outcomes.
Actively participate in activities that promote agency mission and strategic plan.
Ensure timely completion of all required and requested reports and requests for information.
Develop and maintain positive relationships with service participants, families, funders and all other stakeholders.
Ensure the safety and well-being of individuals in services at all times.